Full-Time

Warehouse Associate

Shipping & Receiving

Custom Patch Hats

Custom Patch Hats

11-50 employees

Customized patch hats and branded apparel

No salary listed

Raleigh, NC, USA

In Person

Category
Warehouse & Fulfillment (2)
,
Required Skills
Inventory Management

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Requirements
  • A high school diploma or equivalent is required.
  • The role requires walking and standing for long periods of time.
  • The role requires lifting, pushing, and/or pulling up to 50 pounds.
  • The candidate must have good attention to detail.
  • The candidate must work effectively in a team environment.
Responsibilities
  • Gather and remove cardboard from packaging stations and operate the baler to make cardboard bales.
  • Clean hats, build shipping boxes, and package customer orders.
  • Organize the warehouse space and remove trash when needed.
  • Support the shipping and receiving areas when workload increases.
  • Inspect products for defects and damages.
  • Organize stock and maintain operating supply inventory.
  • Remove cardboard from workstations and make cardboard bales using the baler.
  • Communicate and cooperate with supervisors and coworkers.
  • Operate and maintain warehouse vehicles and equipment.
  • Follow quality service standards and comply with procedures, rules, and regulations.

What Custom Patch Hats does: it creates customized headwear and apparel by applying leather, woven, embroidered, PVC, and sublimated patches to hundreds of hat styles and other clothing. How the product works: customers work with a dedicated design salesperson to move from a digital mockup to final stitching, with production and shipping completed at the Raleigh headquarters; patches are sourced globally to ensure quality, and the finished products are durable branded items. How it differs from competitors: it offers a wide range of patch types, a hands-on design process, direct-to-consumer and B2B service, and in-house stitching and fulfillment with a focus on customer care and large-scale production. What the company aims to achieve: to help brands and individuals express their identity through durable, customized patches and apparel while growing its client base across more countries and industries.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Raleigh, North Carolina

Founded

2019

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Simplify Jobs

Simplify's Take

What believers are saying

  • NC Chamber said in August 2026 the company exceeded 4 million hats and 30,000 customers.
  • TriMark reported 2026 revenue growth and stronger engagement after refreshed content and bidding.
  • Trustpilot showed 29 reviews in August 2026, supporting strong customer sentiment and repeatability.

What critics are saying

  • TriMark’s 2026 campaign relied on Google and Microsoft search, exposing fragile paid-acquisition economics.
  • Custom Patch Hats competes against commodity patch shops like Patches Maker UK and fast-copy rivals.
  • If search rankings or ad costs worsen in 2026-2027, lead flow drops before orders convert.

What makes Custom Patch Hats unique

  • Raleigh-based in-house stitching and shipping preserve craftsmanship and speed, unlike drop-ship merch competitors.
  • Dedicated design salespeople create proofs and approvals, turning custom orders into guided enterprise workflows.
  • The company’s 2026 trend report tracks leather and PVC patch demand, showing category leadership.

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Benefits

Company News

TriMark Digital
Mar 26th, 2026
Behind the campaign: helping Custom Patch Hats stand out in a crowded space.

Behind the campaign: helping Custom Patch Hats stand out in a crowded space. When Custom Patch Hats (CPH) partnered with TriMark Digital, they had two needs: stronger organic content and more qualified leads from paid media. TriMark's job was to make it happen in the ultra-competitive fashion marketing space. TriMark Digital put on its thinking caps and crafted a campaign focused on driving active engagement through visually appealing, highly strategic media. Here's how TriMark Digital did it. A brief intro to Custom Patch Hats. Custom Patch Hats is a branded headwear and apparel manufacturer in Raleigh, North Carolina. Known primarily for its hand-stitched leather, PVC and fabric patch hats, CPH also offers customizable workwear, athletic wear, winter wear and other apparel. CPH primarily serves businesses wanting custom-branded apparel for employees or customers. However, the brand specifically does not want to position itself as an impersonal, glue-it-and-send-it branded apparel manufacturer. CPH focuses on craftsmanship, precision and detail in every product. The idea is to create branded items that people actually want to wear, so customers remember CPH as a supplier they can trust. Setting the growth strategy. CPH wanted to drive sales growth and recognized its emphasis on a quality product as a core performance driver. However, the fashion industry is packed with brands that position quality as a core value, creating competitive paid media and social marketing spaces. If the brand couldn't stand out uniquely, it wouldn't compete. With this in mind, TriMark mapped a marketing approach centered on two big ideas: Relatability. Content and messaging had to convey a human connection. It needed to illustrate that CPH's products are more than standard-issue company-branded apparel. Rather, it's clothing people are proud to wear in their real lives. Adaptable visibility. In a complex paid media landscape, all campaigns required flexibility. TriMark Digital had to implement ongoing analysis and be open to periodic restructuring to ensure optimal performance. Bringing the brand closer to the wearer. Although CPH is mainly a B2B brand, TriMark Digital realized the best approach for its content was to curate a B2C image. Businesses primarily buy CPH-branded materials, but its customers or employees wear the items. Their satisfaction is what matters most. By creating human-focused content, TriMark Digital could convey that these were quality items for daily use. To capture that message, TriMark Digital: * Focused on lifestyle imagery and simple storytelling, showcasing how CPH products fit everyday moments. * Highlighted CPH's product creation process, emphasizing the craftsmanship in every piece. This approach strengthened a more human brand image and made the content more shareable among a broader audience. Fine-Tuning paid media. Its content creation strategy was backed by a flexible paid media strategy. TriMark Digital initially focused on Google and Microsoft search campaigns, and its Q1 results showed considerable performance improvement with the new content: * 95,000 - impressions, a 62% increase * 5,500 - profile visits, an 11% increase * 2,100 - content interactions, a 107% increase TriMark Digital knew this couldn't be a set-it-and-forget-it campaign, given the high variability in the fashion and apparel marketing space. TriMark Digital had to learn, evolve, adjust and follow the data. While TriMark Digital met its lead generation goals in the first quarter, TriMark Digital also recognized that overspending in less productive channels can challenge profitability. Therefore, TriMark Digital had to recalibrate, expanding in some areas while pulling back in others. In Q2, TriMark Digital refined its bidding strategies, adjusted its targets and spends, and remained flexible to adapt to evolving search trends. TriMark Digital adapted its content and copy production to align with the latest keywords, conversion data and performance metrics. This maintained a tight, responsive campaign. The results: increased visibility and revenue. Its CPH campaign focused on curating relatable content while maintaining visibility in the right channels at the right times. TriMark Digital made it easier for the right people to see and connect with the brand. The outcome was a 15% increase in annual revenue, driven by: * 1.6 M - impressions * 381,000 - reel plays * 2,000 - new followers * 11,000 - content interactions * 27,000 - profile visits * 4,000 - external link attempts These results exceeded CPH's initial aims, providing the stability any successful brand needs. Engagement drives revenue growth. Investing in quality content and showcasing it effectively can drive measurable growth. If your team wants to align creative and performance for optimal results, TriMark can help. Talk to TriMark Digital about how integrated strategies can support your business goals. CONTACT US Work with TriMark. TriMark Digital don't do one-size-fits-all. TriMark Digital build custom strategies that solve real business problems and drive results you can measure. Let's talk about how TriMark Digital can grow your brand - starting today. Keep reading discover what drives results. Published: Mar 5, 2026 Where has discovery gone? Find out how you can capitalize on modern search to drive positive business outcomes. Published: Feb 25, 2026 Where has discovery gone? Find out how you can capitalize on modern search to drive positive business outcomes.