Dealpath is looking for a self-motivated Implementation Specialist to join our growing team in Austin. If you’re interested in starting a career in technology implementation, Dealpath encourages you to apply. As an Implementation Specialist you will play a vital role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities.

Additionally, the Implementation Team is supportive and values collaboration, which means they’ll be with you to support your career growth. Being an Implementation Specialist at Dealpath is also a great opportunity to hone your skills to take a step further into your career. Becoming an Implementation Manager or Customer Success Manager are all possibilities here at Dealpath, so we hope to speak with you soon!

What you’ll do:

• Support Implementation Managers on the implementation of the Dealpath platform for our enterprise clients, including participating in client meetings and documenting requirements
• Configure the Dealpath platform for enterprise clients
• Support data migrations for our enterprise clients
• Create process documentation and training collateral for enterprise clients
• Maintain internal project management systems such as Asana and Salesforce
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or product enhancements

You are:

• A strategic thinker who is a recent grad or early in your career with ambitions to grow your career in tech
• Product-focused; you enjoy and feel challenged mastering new software
• A proactive problem solver who feels excited about contributing new ideas towards achieving operational excellence in a fast paced environment
• Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues
• Always thinking of new ways to effectively serve customers and improve the Implementation team’s internal processes
• Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues

The skill set:

• Bachelor’s degree or higher
• Strong knowledge and proficiency in Excel / Google Sheets
• Strong written and verbal communication skills
• Empathy for customers, and passion for helping them
• Demonstrated ability to manage ambiguity and apply problem-solving skills
• High attention to detail and accuracy

Nice to haves:

• Familiarity with Asana, Salesforce, Jira, and SQL
• Prior internship experience supporting technology implementations
• Knowledge and/or interest in the Commercial Real Estate Industry
• Possess a long-term career interest working in technology Implementation or Customer Success

The Perks & Culture:

• 100% company paid individual medical, dental, & vision insurance coverage
• Flexible Spending Account
• Paid Parental Leave
• 401(k)
• Company sponsored commuter benefits
• Flexible time off policy
• Hybrid work policy
• Monthly wellness reimbursement
• Dealpath’s compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available.

About Dealpath:

Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world.

Today, Dealpath is the industry’s leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the “Top Technology” at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We’re engineering an industry-defining company to power the largest asset class in the world into the future.

Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, Morgan Stanley Expansion Capital, GreenSoil Investments, LeFrak, Milstein, and Bechtel.