Your Role in Action

• Senior financial systems application initiatives with an emphasis on billing, revenue, and accounting applications 
• Collaborates on key projects to determine business alignment, needs, and system requirements 
• Works with Developers, Admins, and IT Business Service Managers to deliver scalable business solutions to internal stakeholders 
• Participates in design workshops, research, decision-making and testing 
• Effectively applies critical thinking to understand and solve problems, makes well thought-out decisions to quickly and positively create results 
• Manages application data connections, including but not limited to Salesforce CPQ, Zuora, Intacct, and Ironclad  
• Establishes, implements, and follows best practices regarding change management, system maintenance, configuration, development, testing, data integrity, etc.  
• Ensures proper security models are in place and maintained for data access 
• Thoroughly documents work for reference, troubleshooting, and future iteration 
• Tracks work progress/status, identifies risks/constraints and shares/escalates issues as necessary 
• Troubleshoots and resolves advanced user issues as they arise 
• Maintains certifications and continues to develop skills with each new release 

Your Skills

• 3+ years working with Zuora or other comparable billing, revenue, and accounting applications in a subscription management environment 
• Maintains a strong understanding of accounting and revenue concepts 
• Strong understanding of business processes with an emphasis on financial systems management and process improvement  
• Expertise designing, building, and maintaining declarative automation 
• Experience working on cross-functional projects 
• Experience with giving strategic input or participating in strategic planning 
• Strong internal customer focus and service orientation with the ability to interact effectively with employees and vendors at all levels 
• Knowledge of data loading, manipulation and normalization  
• 3+ years supporting an organization larger than 500 employees in a system administrator or analyst capacity 
• Detail-oriented, curious, self-starter with ability to work both independently and in a team environment 

Preferred Skills

• Zuora or comparable billing systems 
• Zuora workflows  
• Salesforce CPQ 
• Salesforce Administrator 
• Experience with enterprise orgs with 500+ users  
• Experience designing processes and solutions for software companies 
• Experience building ZOQL or comparable queries 
• Experience working in an Agile environment