Customer Success Manager
Posted on 3/30/2023
Remote • Montréal, QC, Canada
Experience Level
  • 2 years of experience as a Customer Success Manager, Account Manager, or similar role
  • Track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting
  • Experience managing high volumes of accounts at scale, driving adoption and renewals
  • You have excellent interpersonal skills with a history of building strong business relationships
  • You're an influential communicator with experience presenting to large and small audiences
  • You're proficient in organization, account prioritization, and time management
  • Ability to orchestrate cross-functional resources to ensure the success of your clients
  • You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team
Desired Qualifications
  • Having previously worked at a SaaS company in the CRM or data services space
  • Having worked previously with financial services clients

201-500 employees

CRM intelligence platform
Company Overview
Affinity's mission is to create a world where anyone can cultivate and fully harness their network to succeed. The company has created a platform that structures and analyzes millions of data points across emails, calendars, and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities.
  • Daily lunches
  • Commuter passes
  • Flexible PTO
  • Free events
  • Health insurance
Company Core Values
  • We are playmakers
  • We are obsessed with learning
  • We care personally
  • We take pride in what we do
  • We are radically open-minded