Full-Time

Senior Account Manager

refurbed

refurbed

201-500 employees

Online marketplace for warrantied refurbished electronics

No salary listed

Europe

Remote

Applicants must be based in Europe, including the UK, with a valid right to work. Office weeks occur three times a year.

Bachelor's

Category
Sales & Account Management (1)

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Requirements
  • Hold a university degree.
  • Have at least 5 years of experience in account management.
  • Command German and English at a professional level and negotiate in both languages at C-level.
  • Have experience managing and growing accounts, driving performance improvements, and coordinating operational projects.
  • Effectively communicate, influence, and build trust with stakeholders at different levels.
  • Bring a technology- and artificial-intelligence-first mindset, strong critical-thinking skills, resilience, and a structured, analytical approach to problem-solving.
  • Be based in Europe, including the United Kingdom, with a valid right to work.
Responsibilities
  • Take ownership of a defined seller portfolio, focusing on growing accounts and unlocking opportunities across countries, categories, and products.
  • Build and maintain strong seller relationships while representing refurbed’s position.
  • Solve problems and advocate for accounts by collaborating with internal teams to identify solutions and drive innovation.
  • Ensure smooth operational setup and ongoing performance by guiding sellers through marketplace processes and working with cross-functional teams.
  • Analyze performance and identify growth levers to help sellers maximize their potential on the platform.
  • Engage directly with leadership and contribute to strategic initiatives as part of an international, dynamic, hands-on team.
Desired Qualifications
  • Experience in account management with marketplace businesses.

Refurbed is an online marketplace that connects European buyers with professionally refurbished electronics and home goods from more than 400 sellers across 12 countries. Each device undergoes a multi-step refurbishment, is sold with at least a 12-month warranty and a 30-day trial, and is categorized by cosmetic condition to inform buyers. The platform charges sellers about a 10% commission and added business-to-business options for bulk purchases, while emphasizing reliability, warranties, and a circular-economy approach to extend device lifecycles and reduce waste. Its goal is to scale sustainable consumption by making high-quality refurbished devices widely available across Europe, with profitability already achieved in 2025.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$186.2M

Headquarters

Vienna, Austria

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • March 2025 profitability and 40% sales growth strengthened financing credibility.
  • October 2025 raised €50 million to fund UK launch and AI tools.
  • July 31, 2026 musical instruments launch opened another durable resale category.

What critics are saying

  • February 2025 layoffs cut 20% of staff, exposing cost pressure and execution strain.
  • UK expansion pits refurbed against Amazon Renewed and Back Market in 2026.
  • Supply quality depends on 400-plus refurbishers; one trust scandal would damage the brand.

What makes refurbed unique

  • Refurbed’s 12-month warranty and 30-day trial beat typical peer-to-peer resale.
  • By July 2026, refurbed operated in 24 European markets, broadening supply and demand.
  • The marketplace spans electronics, household goods, and musical instruments, reducing category dependence.

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Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Wellness Program

Mental Health Support

Home Office Stipend

Phone/Internet Stipend

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-4%

2 year growth

-1%
Plus News
Jul 31st, 2026
Refurbed launches refurbished musical instruments.

Refurbed launches refurbished musical instruments. July 31, 2026 Refurbed, the European marketplace for refurbished products, announces entry into a new product category: musical instruments. The offering starts with guitars and will be expanded to other instruments, as stated in a press release. According to the same source, the launch broadens Refurbed's presence beyond technology and other consumer categories, with entry into an area associated with the reuse of durable goods. All musical instruments available on the platform come with a minimum one-year warranty, a 30-day return period, and free shipping. The refurbishment includes professional cleaning, technical inspection, setup, new strings when necessary, replacement of worn components, and an assessment of the aesthetic condition. According to the company, this approach offers a more secure alternative compared with buying second-hand products. "At Refurbed, our vision has always been to go beyond electronics," says Peter Windischhofer, cofounder and CEO of Refurbed. "We are building a marketplace where choosing refurbished products becomes an increasingly common option across different categories. Musical instruments are a good example: they are products built to last generations, and refurbishment allows extending their lifespan, reaching new musicians, and reducing waste." By extending the lifespan of already existing instruments, the new category fits within a circular economy logic and reduces the need to produce new equipment. The musical instruments category is already available in the European markets where Refurbed operates. Thomas Berger I am a senior reporter at PlusNews, focusing on humanitarian crises and human rights. My work takes me from Geneva to the field, where I seek to highlight the stories of resilience often overlooked in mainstream media. I believe that journalism should not only inform but also inspire solidarity and action.

Ethical Marketing News
Dec 5th, 2025
Refurbed raises £44M to expand into UK market with refurbished electronics

refurbed, Europe's marketplace for refurbished electronics and household products, has raised £44 million in its latest funding round led by Alex Zubillaga and Orilla, with participation from existing shareholders including Evli Growth Partners and Speedinvest. The Vienna-based company is targeting UK market expansion, identifying a significant opportunity in Britain's £7 billion re-commerce sector. With 100 million unused phones in UK households, of which 33 million could be refurbished, refurbed aims to address the gap in reliable refurbished technology options. The company achieved double-digit EBITDA profitability and cash-flow positivity in March 2025, targeting £860 million in gross merchandise value for FY2025. refurbed has processed 9 million devices across 12 European markets, serving 4 million customers whilst saving 350,000 tonnes of CO₂.

OpenTools AI
Oct 22nd, 2025
Refurbed Secures €44M After Layoffs

Refurbed, a European startup, secured €44 million in funding after strategic layoffs, signaling a shift towards profitability and the circular economy. The layoffs aimed to streamline operations and boost investor confidence. This move reflects a broader trend in the tech industry, where companies balance cost-cutting with securing growth capital. The funding highlights investor interest in sustainable business models and the growing market for refurbished electronics.

Trending Topics
Oct 22nd, 2025
Refurbed Secures €52M After Profitability

Refurbed, an Austrian scale-up, has secured a €52 million funding round after achieving profitability. This comes eight months after a 20% workforce reduction. The round is led by US investor Alex Zubillaga, known for investments in Spotify and Wallapop, and includes Orilla, the investment vehicle of Spain's Riberas family, investors in Vinted and Cabify. Existing investors Speedinvest, Evli Growth Partners, Bonsai, Almaz, and C4 Ventures also participated.

Tech.eu
Jun 6th, 2024
Innovation At The Heart Of Europe: Austria'S Tech Renaissance And Global Impact

Austria's tech ecosystem characterizes a collaborative community of accelerators, incubators, and coworking spaces that provide essential resources and mentorship to budding entrepreneurs. Additionally, with its strategic location, excellent quality of life, and highly skilled workforce Austria becomes an attractive destination for tech talent from around the world. As the Austrian tech ecosystem continues to evolve, it remains committed to sustainability, digital transformation, and driving economic progress through technological excellence. Here are ten companies that contribute to the development of the ecosystem