Your Growth

WAVE is part of the McKinsey Transformation Practice. You’ll work with colleagues across the Americas region. As a Global Asset Leader in MT Assets Product team, you will Lead the strategic direction of defined MT Assets Products of our Wave platform associated with new MT innovations, People Performance Management (PPM) capabilities, Digital programs and Operation Transformations, ensuring alignment with MT goals and market needs.

WAVE empowers teams to drive performance and ensures superior execution and value delivery. Its mix of intuitive technology and McKinsey business advisory enables clients to track the progress and performance of initiatives against business goals, budget, and timeframes, powering transformation delivery and sustained change.

We are looking for team members who are excited about the scale and scope of impact to readily drive organizational change. As an asset leader, you will partner directly with c-suite executives and leadership teams to help shape strategy and build our holistic approach to client experience. In this role, you will have the opportunity to engage with a wide array of clients across industries and will have access to McKinsey’s world class training programs and experts to develop deep transformation expertise and best-in-class business acumen.

Your Impact

In this role, you will define the product roadmap for new McKinsey Transformation (MT) innovations and other function-specific products, and oversee the end-to-end product lifecycle management, from ideation through delivery, while managing the product portfolio.

Owning the design and development of new products, you will work closely with the platform & technology team, including Product Managers. You will develop a go-to-market plan, including the delivery model and pricing, in collaboration with MT Assets Client Success and Delivery chapter leads, and the Finance team. By continuously identifying opportunities for growth and improvements through market analysis and stakeholder engagement, you will drive the enhancement of our product offerings.

Additionally, you will manage collaboration with Platform & Technology teams during the design, build, and launch phases, and lead the capability-building efforts for the MT Assets team. You will also manage continuous improvement by gathering feedback from the internal Success and Delivery team as well as directly from practitioners and clients. Furthermore, you will drive onboarding and upskilling plans for Client Success and Delivery chapters to ensure they can bring new capabilities to clients effectively.

Your qualifications and skills

Bachelor's degree; graduate degree preferred
7+ years of experience in relevant field
Passion for managing and growing a business/asset as a general manager
Ease in taking top management view and in context of solution
Able to absorb rapidly and grapple with wide range of complex business issues; strong understanding of domain and technology
Highly effective communicator; able to translate complex technical and non-technical topics to stakeholders and client peers
Strong project management and team leadership capabilities
Problem-solving, entrepreneurship, strong story-lining capabilities and strategic vision
Excellent collaboration, people leadership experience and stakeholder management skills
Ideal (not required): experience in Transformations, MT programs (IDP, BUP, Implementation), experience using Wave platform

Client Success Specialist

Wave, Asset leader pathway

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