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HR Business Partner
Care
Confirmed live in the last 24 hours
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Management
Requirements
  • Background of at least three (3) years as an HR Business Partner in a high-growth company and seven (7) years of overall HR or related work experience
  • Experience supporting a large non-exempt employee population
  • Strong relationship building skills with ability to influence and communicate effectively across all levels of an organization
  • Successful track record of designing and implementing people programs
  • Understanding of various employment laws and their impact on day-to-day matters
  • Self starter with an analytical mindset and deep business acumen
  • Ability to work through ambiguity, think creatively, and roll up your sleeves
  • Ability to handle multiple priorities simultaneously and navigate in a rapidly-changing environment
  • Solid communicator with proven experience influencing and collaborating cross-functionally, ideally with dispersed teams
  • Experience being the face of HR, representing policies and practices to managers and employees across the organization
  • An analytical mindset and high business acumen
Responsibilities
  • Strategic thought partner for Customer Care leadership; key advisor to support organizational development, succession planning, and performance management
  • Advocate for employees providing HR expertise in areas such as learning and development, career growth, total rewards, and employee relations
  • Create and implement people strategies to attract, engage, and retain a strong and diverse talent workforce
  • Culture champion promoting company values to guide decision-making and drive thoughtful and effective change management in a fast-paced environment
  • Collaborate with client groups and the HR & PeopleOps teams to build and implement initiatives and overall process improvements to deliver results for Instacart
  • Assist with translating near and long-term operating goals & business strategies into HR processes, projects, and assignments that integrate key stakeholders and ensure appropriate solutions are delivered
  • Work with the broader HR team to foster a culture in which people feel engaged and inspired to provide top business results
  • Navigate ambiguity, recognize the need for structure, and communicate effectively
  • Provide guidance and input on business unit restructuring, workforce planning, and succession planning
  • First point of contact from the business, provide day to day guidance
  • Lead core HR processes for Customer Care departments (e.g. performance calibration, compensation cycle, promotions)
Desired Qualifications
  • Prior experience supporting a Call Center
  • Experience with Workday and Google Suite
  • BA / BS degree
Instacart

10,001+ employees

Grocery delivery app
Company Overview
Instacart's mission is to create a world where everyone has access to the food they love and more time to enjoy it together. The company operates a mobile app for the delivery and pick-up of groceries and household items.
Benefits
  • Go far together
  • Grow the pie
  • Roll up your sleeves
  • Put it all on the table
  • Serve generously
Company Core Values
  • Wellness Tailored to You - Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
  • Family Building Benefits - No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active [email protected] community.
  • Work From Home Stipend - We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
  • Flexible Time Off - We all recharge differently. Take the time you need with our flexible time off policy.
  • Learning & Development - Whether you’re just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
  • Future Planning - We have you covered as you plan for your future. 401(k) matching in the U.S. and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
  • Community Connection - Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
  • Instacart Express Membership - We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.