Payments Oversight

Payments Oversight, Risk Manager (Hybrid)

Risk Managers at Capital One are highly motivated professionals with excellent organizational, communication and leadership skills. They have a high degree of exposure across lines of business and have the opportunity to oversee, develop, and implement innovative solutions to identify and mitigate potential risks to the Company. 

The Enterprise Payment Authority team is seeking a dynamic Risk Manager who will play a pivotal role in managing the day-to-day execution of the payment authority program for the enterprise. The payment authority program governs the disbursement of funds by Capital One associates on behalf of the Company or its customers. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the company.  You will partner with Senior Leaders and colleagues from Operations, Risk Management, Product, and other key areas, to support line of business adherence to the Payment Authority Standard,  execution of the payment authority program, including monitoring payments activity, driving critical initiatives, and ensuring a well-managed operation.  You will work with smart, talented people who will challenge you to excel.

The Enterprise Payment Authority team sits within the Enterprise Payments organization in the Retail Bank. 

General Responsibilities:

• Maintain process and procedural documentation for how Payment Authority is established, monitored, and revoked for Capital One associates

• Oversee the workflow, approval, and execution processes for payment authority 

• Perform ongoing monitoring to ensure adherence to the Payment Authority standard and program; 

• Identify and escalate risks related to the configuration and transaction limits of associates 

• Manage issue remediation and oversee the execution of controls and other risk mitigants

• Support Audits and assessments 

• Engage in payments-related initiatives to support governance and oversight activities 

• Evaluate ways to improve the Payment Authority program and drive implementation

Ideal Candidate:

• Results-oriented with an ability to deliver against goals and objectives

• Analytical mindset to support risk analysis and problem solving 

• Team-focused, with demonstrated strong relationship-building and collaboration skills

• Strong communication and interpersonal skills, with the ability to build relationships with all levels across the enterprise

• Ability to be adaptable and innovate, challenge the status quo and identify new solutions while effectively balancing risk

• Experience managing through change and implementation of new requirements

Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA), This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications:

• High school diploma, GED, or equivalent certification

• At least 3 years of experience in Risk Management

• At least 2 years of Coaching, Mentoring, or People Leadership Experience

Preferred Qualifications:

• Bachelor’s Degree or Military experience

• At least 3 years of experience working in Payments

• At least 4 years of experience in Risk Management

• At least 3 years of experience in Operations Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Risk ManagerRichmond, VA: $132,800 - $151,600 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).