Head of Product Marketing

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking to hire its first Head of Product Marketing to lead the charge in shaping how our customers understand, engage with, and derive value from our AI-powered solutions. In this role, you will collaborate closely with Product, Sales, and Leadership to craft compelling messaging, drive go-to-market strategies, and position Decagon as a category leader. You’ll be instrumental in defining the narrative for our products and ensuring their successful adoption in a competitive, fast-paced, and rapidly growing market.

You may be a good fit if you:

• Have 8+ years of experience in product marketing at a high-growth SaaS or AI company

• Are skilled at translating complex technical concepts into compelling and clear messaging tailored to different audiences

• Have successfully launched products or features from start to finish, including developing positioning, collateral, and go-to-market strategies

• Are highly collaborative, working cross-functionally with Product, Sales, and Engineering teams to align on priorities and execution

• Have a passion for understanding customers, conducting market research, and using data to inform decisions

• Are adept at creating data-driven strategies and leveraging analytics to refine marketing campaigns

• Have a proven track record of building scalable processes for product launches and marketing workflows

Even better if you:

• Have deep experience in AI products or a strong understanding of AI and its market landscape

• Have experience working in an early-stage startup environment, with the ability to adapt and thrive in ambiguity

Benefits:

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best