Client Operations Internship
Posted on 3/20/2023
INACTIVE
Live Nation Entertainment

10,001+ employees

Global leader in live events and ticketing
Company Overview
Live Nation Entertainment, a three-time recipient of the Great Place to Work® award and named one of People Magazine’s Top 50 Companies that Care, is a global leader in live events and ticketing, offering diverse opportunities across multiple disciplines. The company provides a comprehensive benefits package including student loan repayment, paid caregiver leave, and tuition reimbursement, alongside unique perks such as free access to concerts and festivals. As the world’s leading live entertainment company, Live Nation Entertainment is committed to bringing artists' creativity to life, creating memorable experiences that uplift and inspire.

Company Stage

N/A

Total Funding

$1.4B

Founded

2005

Headquarters

Beverly Hills, California

Growth & Insights
Headcount

6 month growth

4%

1 year growth

15%

2 year growth

18%
Locations
Jackson Township, NJ, USA • Remote
Experience Level
Intern
Desired Skills
Communications
Management
Salesforce
Data Analysis
Requirements
  • Understand the needs of small & large clients, and why they are different or similar
  • Learn how to apply operational skills and tactics towards events and onsales
  • Assist with checking client event submissions and event changes
  • Develop & observe presentation skills
  • Learn operational/metric tracking techniques
  • Understand and assist in the execution of event onsales or reports for clients
  • Understand the necessity of detailed product analytics
  • Develop competencies in planning management
  • Work with our clients and staff to develop strong communication skills
  • Major event support, to include assisting with venue access control
  • Develop planning, organizational and time management skills
  • Increase knowledge of computer skills and technology
  • Develop team-based work competencies such as Accountability, Teamwork & Service Excellence
Responsibilities
  • Develop a client centric mentality
  • Exposure to Salesforce CRM platform
  • Exposure to client satisfaction and corporate metrics
  • Understand ethics, compliance, and business conduct pertaining to the industry
  • Understand time management requirements when working with individuals or clients/teams
  • Understand how large companies function and communicate
  • Insight into budgeting in regards to overtime and Travel/Entertainment
  • Learning new Ticketmaster Product and learning from the staff in product adoption and training
  • Monitor key product usage to assist in creation of area best practices
  • Shadow and assist at a client box office to understand the inner operations of a venue