Full-Time

Clinical Quality Specialist

Posted on 1/28/2025

SonderMind

SonderMind

501-1,000 employees

Connects clients with licensed therapists

Compensation Overview

$72k - $90kAnnually

Senior

Remote in USA

The job can be performed remotely or in Denver, CO. There is a requirement to travel to Denver once a year for an annual Shift gathering.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Requirements
  • Master’s degree in social work, psychology, or counseling
  • 5+ years clinical experience as a licensed therapist
  • 2+ years experience with cross-functional, end-to-end project management that drives toward measurable outcomes
  • Experience in care coordination/case management/crisis center workflows
Responsibilities
  • Work with Customer Support, Product, Provider Success, Clinical Quality, and Care Coordination teams to create end-to-end clinical roadmaps and SOPs highlighting priorities, KPIs, cross-functional ownership, and workflows.
  • Responsible for monitoring, tracking, and responding to clinical adverse events.
  • Assist with identification, monitoring, and interfacing with outliers in our provider group.
  • Conduct clinical reviews of clinicians joining SonderMind.
  • Work alongside the Clinical Quality Director to ensure we are enabling and ensuring evidence-based practices (including measurement-based care) are utilized effectively.
  • Contribute to clinical research development related to delivering high quality clinical outcomes.
Desired Qualifications
  • Healthcare technology experience
  • Clinical supervisory experience

SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers like Aetna and Cigna. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$178.2M

Headquarters

Denver, Colorado

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Mindstrong's assets enhances data analytics for better patient outcomes.
  • Growing telehealth demand post-COVID-19 boosts SonderMind's user base potential.
  • Mental health app market growth offers expansion opportunities for SonderMind's platform.

What critics are saying

  • Integration challenges with Mindstrong's assets may disrupt operations.
  • Recent layoffs could impact employee morale and service quality.
  • Modest Series F funding may limit competitiveness against better-funded rivals.

What makes SonderMind unique

  • SonderMind offers a digital platform for personalized client-therapist matching.
  • The company is in-network with major insurance providers, enhancing accessibility.
  • SonderMind simplifies administrative tasks for therapists, allowing focus on patient care.

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Benefits

Health, vision, & dental

PTO

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Bizjournals
Jan 18th, 2024
Fast-growing Denver healthtech unicorn lays off nearly 50 employees

Just last week, SonderMind hired Curt Roberts as its new president.

IBOS Ventures
Oct 10th, 2023
Portfolio | iBOS

Passive

Stat News
Mar 22nd, 2023
Mindstrong sells its mental health technology for parts

Mindstrong, a high-profile mental health tech startup, is selling off its assets to the therapy platform SonderMind.

Modern Healthcare
Mar 22nd, 2023
SonderMind purchases Mindstrong's tech assets | Modern Healthcare

SonderMind, a digital mental health company, is acquiring Mindstrong's remaining technology assets in a deal that will end the latter company's six-year run in the mental health space.

Becker's Behavioral Health
Dec 19th, 2022
SonderMind lays off 15% of staff

Denver-based SonderMind has laid off 50 employees following its acquisition of San Francisco-based Total Brain, a neuroscience app and research company, Denver Business Journal reported Dec. 16.

INACTIVE