Retail Leadership Training Program

Retail Leadership Training Program (RLTP) Job Description

The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated leadership training program focused on developing future leaders who demonstrate a passion for a career in retail management, strong leadership qualities that motivate teams, and an innate drive to succeed. Through Nordstrom’s RLTP, successful trainees will have the opportunity to be eligible for full-time Assistant Department Manager positions across Nordstrom and Nordstrom Rack stores upon the successful completion of a 9-week immersive training period.

Nordstrom is a specialty retailer offering the very best of what’s next in fashion since 1901. As an RLTP trainee at Nordstrom, you will gain firsthand experience as a fashion sales expert, critical leadership skills, and most importantly, learn the Nordstrom experience through the eyes of our customers. Our trainees will work across Nordstrom, Nordstrom Rack and Nordstrom Local (where applicable) to gain a full understanding of our Nordstrom market experience. 

As an RLTP trainee you will…

• Embody and support Nordstrom core values by bringing your authentic self to work. Embrace diversity while actively contributing to a welcome and inclusive environment.  

• Gain experience leading and driving a business through goal setting, team building, merchandising, selling, and exceptional customer service.

• Spend time gaining cross-functional experience in sales, operations, and services that differentiate us from the market.

• Consistently meet department, store, and individual productivity goals by building relationships with customers and employees, using Nordstrom tools to track your productivity, and actively contributing to a productive store environment.

• Learn cross-functional division-specific standards which include divisional key performance metrics.

• During the program, all trainees will rotate to a nearby Nordstrom Rack store for two weeks to learn Rack leadership structure, inventory management, and selling in a fast-paced environment.

• Actively network within the market connecting with top sellers, leaders, from both sales and support, regional leadership, and fellow trainees.

• Engage and actively participate in all learning sessions during your training program.

You own this if you… 

• 1+ year retail experience (preferred).

• Desire to be a people leader for a fashion retailer with a reputation for legendary customer service.

• Are a fashion authority who provides the best customer experience while meeting company goals. 

• Can quickly establish rapport, assess opportunities and are solution oriented.

• Have strong verbal and written communication.

• Thrive in a team environment, are results-driven, and are self-motivated.

• Have the flexibility to work at multiple locations within the selected metro area and balance evening & weekend schedules based on changing needs of the business.

The starting rate for this position is: $18.00

What’s next? We’re glad you asked…

The Retail Leadership Training Program is an immersive 9-week cohort program that will run fromJune 16th- August 18that the host training store of South Park, in the Charlotte market. If selected to move forward to an interview, interviews will be taking place fromMarch 17th- April 18th. We plan on making our final decisions no later than May 30th.

Upon successful completion of the 9-week training period, trainees may be placed in Assistant Department Manager roles at Nordstrom and Nordstrom Rack stores across the Charlotte metro area, within 10 miles of the training store. Permanent placement at the training store is not guaranteed and flexibility is required for all program participants.

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

At this time, Nordstrom cannot provide sponsorship now, or in the future, for this role. This includes interested parties who currently hold an F-1, H-1, TN, J-1, OPT, or CPT visa. #EIC