Full-Time
Customer Success Manager
Technical Resident Engineer, London
Posted on 10/31/2025
Zimperium
201-500 employees
Real-time mobile threat defense for enterprises
No salary listed
London, UK
In Person
Must travel regionally for customer meetings.
 Sales & Account Management (1) |
|---|
- B.S. in Computer Science or an equivalent engineering degree.
- 10+ years of experience working with Enterprise software solutions.
- 5+ years experience in customer success roles, preferably with security companies, managing portfolio of large enterprise customers.
- Ability to travel as needed to customer sites.
- Self-motivated, strong problem-solving skills with good business acumen.
- Database/SQL skills are a must.
- Proactively manage client relationships to ensure renewals, referenceability and facilitate expansion opportunities with sales teams.
- Drive Product Adoption & Demonstrate Business Value - Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value.
- Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer, including basic technical skillset to understand architecture; extract & interpret the underlying business data.
- Customer Satisfaction & Risk Management - Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations.
- Customer Advocacy - Gather Customer’s feedback about products, their use-cases channel them effectively to drive product capabilities.
- Customer Onboarding - Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution.
- Collaborate effectively with internal teams – Work closely with Engineering and Product teams in different time zones to address customer issues.
- Roll up your sleeves - Learn everything about the product and how its deployed to ensure you can have in-depth quality conversations with the customer.
- Startup experience desirable.
- Domain expertise in Mobility & Security is highly desirable.
Zimperium provides mobile security with zIPS, a real-time threat defense for smartphones and tablets used by enterprises and government organizations. zIPS runs on mobile endpoints to detect and block threats such as malware and phishing, while offering updates, support, and optional consulting through a subscription model. It distinguishes itself by specializing in enterprise-grade mobile threat defense and combining on-device protection with expert advisory services. The goal is to protect and strengthen the security of mobile endpoints across industries with scalable protection and ongoing security guidance.
Company Size
201-500
Company Stage
Acquired
Total Funding
$597.1M
Headquarters
Dallas, Texas
Founded
2010
Simplify's Take
What believers are saying
- Agentic AI agents cut threat investigation from days to hours for enterprises.
- Android Enterprise Device Trust integration expands BYOD zero-trust security in May 2025.
- Alistaire Davidson's CFO appointment in December 2025 accelerates global SaaS scaling.
What critics are saying
- Apple iOS 18 restricts behavioral analysis, crippling Zimperium's iOS detection by 2027.
- Google's native Android security commoditizes MTD, eroding pricing by mid-2027.
- Microsoft Defender and Cisco suites consolidate market, displacing Zimperium by 2028.
What makes Zimperium unique
- Zimperium delivers on-device AI protection against zero-day mobile malware without cloud reliance.
- Zimperium's Mobile Application Protection Suite secures apps from development through runtime.
- Zimperium leads MTD and mobile app security per Gartner, IDC, and Forrester reports.
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Benefits
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 1%Zimperium named winner of the coveted top infosec innovator awards during RSAC Conference 2026. Mar 24, 2026, 09:00 ET Zimperium recognized as Market Leader in Mobile Device Security and Mobile App Security DALLAS, March 24, 2026 /PRNewswire/ - Zimperium, the world leader in AI-empowered mobile security, today announced it has been named a Market Leader in Mobile Device Security and Mobile App Security by Cyber Defense Magazine (CDM), the industry's leading electronic information security magazine. As cybercriminals adopt increasingly sophisticated mobile-first attack strategies, mobile devices have become a primary entry point into enterprise environments. Zimperium's AI-driven Mobile Security Platform, including Mobile Threat Defense (MTD), Mobile App Vetting (MAV), and the Mobile Application Protection Suite (MAPS), delivers comprehensive protection for both mobile devices and the entire mobile application lifecycle. With advanced on-device detection, centralized threat visibility, and in-app protection, Zimperium helps organizations stay ahead of evolving mobile threats. "Being recognized by Cyber Defense Magazine as a Market Leader in both Mobile Device Security and Mobile App Security validates our commitment to innovating mobile security and protecting organizations," said Shridhar Mittal, CEO of Zimperium. "As mobile threats continue to evolve in scale and sophistication, Zimperium remains focused on delivering AI-empowered protection that secures both devices and applications without compromising user experience." "Zimperium embodies three major features we judges look for to become winners: understanding tomorrow's threats, today; providing a cost effective solution; and innovating in unexpected ways that help mitigate cyber risk and stay one step ahead of the next breach," said Gary S. Miliefsky, Publisher of Cyber Defense Magazine. To learn more about Zimperium's award-winning Mobile Security Platform and its protection for both mobile devices and applications, visit the company's website. Zimperium will also be showcasing its solutions during the RSA Conference (March 23 - 26) at Booth S-1543 in the South Moscone Center Hall at the Moscone Center in San Francisco, CA. About Zimperium Zimperium is the world leader in AI-empowered mobile security. Purpose-built for mobile, Zimperium provides unparalleled protection for mobile applications and devices, leveraging the power of AI to deliver autonomous mobile security that counters evolving threats including mobile phishing (mishing), malware, app vulnerabilities, app tampering, device compromise, and even zero-day attacks. Cybercriminals have adopted a mobile-first attack strategy, targeting your most vulnerable attack surface - the mobile apps and devices that your organization and customers depend upon. About the Global InfoSec Awards This is Cyber Defense Magazine's thirteenth year of honoring InfoSec innovators from around the Globe. Our submission requirements are for any startup, early stage, later stage, or public companies in the INFORMATION SECURITY (INFOSEC) space who believe they have a unique and compelling value proposition for their product or service. Learn more at www.cyberdefenseawards.com About Cyber Defense Magazine Cyber Defense Magazine is the premier source of cyber security news and information for InfoSec professions in business and government. We are managed and published by and for ethical, honest, passionate information security professionals. Our mission is to share cutting-edge knowledge, real-world stories and awards on the best ideas, products, and services in the information technology industry. We deliver electronic magazines every month online for free, and special editions exclusively for the RSAC Conferences. CDM is a proud member of the Cyber Defense Media Group. Learn more about us at https://www.cyberdefensemagazine.com and visit https://www.cyberdefensetv.com and https://www.cyberdefenseradio.com to see and hear some of the most informative interviews of many of these winning company executives. Join a webinar at https://www.cyberdefensewebinars.com and realize that infosec knowledge is power. SOURCE Zimperium
Zimperium appoints Alistaire Davidson as Chief Financial Officer. News provided by. DALLAS, Dec. 3, 2025 /PRNewswire/ - Zimperium, the world leader in mobile security, today announced that Alistaire Davidson has joined the company as Chief Financial Officer, reporting directly to CEO Shridhar Mittal. Alistaire brings more than 20 years of finance leadership experience across private equity - backed and public software companies. Alistaire most recently served as Regional CFO, Americas at The Access Group, where he led the post-acquisition integration of two strategic business units. Prior to The Access Group, he held progressive finance leadership roles at AVEVA, supporting the company's SaaS transition across the Americas and driving a global services transformation that delivered significant margin improvements. "Alistaire's deep financial expertise and proven ability to scale global software organizations make him a strong addition to our leadership team," said Shridhar Mittal, CEO of Zimperium. "As demand for mobile security continues to accelerate worldwide, his leadership will be instrumental in guiding Zimperium through our next phase of growth." As CFO, Alistaire will oversee financial strategy, planning, operations, and performance management to support Zimperium's continued expansion across global markets. About Zimperium Zimperium is the world leader in mobile security. Purpose-built for mobile environments, Zimperium provides unparalleled protection for mobile applications and devices, leveraging AI-driven, autonomous security to counter evolving threats including mobile-targeted phishing (mishing), malware, app vulnerabilities and compromise, as well as zero day threats. As cybercriminals adopt a mobile-first attack strategy, Zimperium helps organizations stay ahead with proactive, unmatched protection of the mobile apps that run your business and the mobile devices relied upon by your employees. Headquartered in Dallas, Texas, Zimperium is backed by Liberty Strategic Capital and SoftBank. Learn more at www.zimperium.com and connect on LinkedIn and X (@Zimperium). Media Contact: Abigail Dellapina [email protected] SOURCE Zimperium
Zimperium named "Mobile Security Solution of the Year" at 2025 Mobile Breakthrough Awards. DALLAS, TX - October 27, 2025 - Zimperium, the world leader in mobile security, today announced that it has been honored with the "Mobile Security Solution of the Year" award in the 2025 Mobile Breakthrough Awards. This prestigious recognition highlights Zimperium's leadership in protecting enterprise mobile apps and devices amid the escalating threats posed by cybercriminals. As organizations face an evolving landscape of mobile-targeted phishing (mishing), advanced malware, app vulnerabilities, device compromise and zero-day exploits, Zimperium provides unparalleled, AI-driven autonomous protection purpose-built for mobile environments. With cyber adversaries adopting a mobile-first attack strategy, Zimperium empowers businesses to stay ahead by securing the mobile ecosystem employees rely on. "We're honored to receive this award and to see our mission recognized by Mobile Breakthrough," said Shridhar Mittal, CEO of Zimperium. "Comprehensive mobile security is no longer optional, it's essential. At Zimperium, we are committed to delivering AI-driven, proactive, enterprise-grade protection so our customers can operate confidently in a world where mobile threats are more sophisticated than ever." The Mobile Breakthrough Awards recognize top companies, technologies, and products driving innovation across the global mobile industry. Winners are selected by an independent panel of experts for innovation, performance, and impact. Zimperium's recognition highlights its continued investment in mobile security innovation and enterprise readiness. To learn more about Zimperium and its products visit www.zimperium.com About Zimperium Zimperium is the world leader in mobile security. Purpose-built for mobile environments, Zimperium provides unparalleled protection for mobile applications and devices, leveraging AI-driven, autonomous security to counter evolving threats including mobile-targeted phishing (mishing), malware, app vulnerabilities and compromise, as well as zero day threats. As cybercriminals adopt a mobile-first attack strategy, Zimperium helps organizations stay ahead with proactive, unmatched protection of the mobile apps that run your business and the mobile devices relied upon by your employees. Headquartered in Dallas, Texas. Learn more at www.zimperium.com and connect on LinkedIn and X (@Zimperium).
Mimecast and ExtraHop unveiled new innovations, and Zimperium issued a warning on mobile-based credential theft, at this week's Black Hat USA 2025.
Research from Zimperium that mobile threats are growing and evolving, with malicious actors engaging in mobile-first attack strategies to access corporate data via mobile malware, social engineering, rogue networks, and app vulnerabilities.