Associate Manager
Global Partnerships
Posted on 3/28/2024
INACTIVE
OpenTable

1,001-5,000 employees

Online restaurant reservation and management platform
Company Overview
OpenTable, a subsidiary of Booking Holdings, Inc., stands out as a global leader in the restaurant industry with a vast network of over 55,000 establishments worldwide, offering an all-inclusive solution that streamlines both front and back of house operations. The company's competitive edge lies in its robust customer support available in 240 languages, extensive integration with numerous technology partners, and a user-friendly app that provides personalized restaurant recommendations and reservation management. OpenTable's commitment to enhancing the dining experience and restaurant operations, backed by over 25 years of industry leadership, makes it an attractive workplace for those seeking to contribute to a company that prioritizes customer satisfaction and technological advancement.
Consumer Goods

Company Stage

N/A

Total Funding

$50.9M

Founded

1998

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

10%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Marketing
Business Analytics
CategoriesNew
Project Management
Strategy Development
Business Development
Business & Strategy
Requirements
  • BA/BS degree or higher
  • 4+ years of professional experience
  • 2+ years of relevant experience such as strategy consulting or investment banking
  • 3+ years of relevant experience such as business analytics or strategic partnerships
  • Proficient in Google Suite (Slides, Sheets, Docs) and MS Office (Excel)
  • Outstanding communication and presentation skills
  • Ability to thrive in ambiguity and be highly productive in a fast-paced environment
  • Strong attention to detail, self-motivation, and a sense of urgency around delivering on goals
  • Exposure to or experience in consumer technology is a plus
  • Exposure to a range of data and analytical concepts and methodologies, including: forecasting, financial modeling, pricing analysis, market sizing, industry analysis, competitive analysis
  • Exposure working with product and marketing teams to develop partnerships that deliver growth, brand exposure, and benefits for users is a plus
  • Exposure to working with legal documents is a plus
Responsibilities
  • Act as an account manager and day-to-day contact for one of OpenTable's key strategic partners
  • Ensure strategic alignment between the Parties to support key identified performance objectives and track their progress
  • Deliver operational support on key projects or priority issues identified by the Parties
  • Progress key initiatives in a timely manner to ensure that the Parties are achieving established strategic and operational objectives
  • Communicate goals and partner feedback to OpenTable executive team
  • Work closely with partners to enhance the existing integration and increase adoption
  • Become a trusted advocate for our partners internally and be the subject matter expert on our affiliate network
  • Maintain an experienced level of understanding of all products and services that OpenTable offers
  • Manage external partner relationships to meet partnership timelines and critical metrics
  • Maintain a roster of partner information (proposal tracking, presentations, marketing information, partnership history, etc)
  • Create partner-facing strategy presentations featuring partner performance, data-driven recommendations, and growth opportunities
  • Evaluate proposals (internal and external) and provide recommendations based on business impact and return on investment
  • Support partnerships team by updating reporting dashboards and collating quarterly business reports
  • Deliver analyses and projects, including various types of market and industry analysis, competitive analysis, building cases, scenario planning, and pricing analysis
  • Contribute to strategic projects and initiatives in support of company objectives and key results
  • Gather, consolidate, analyze, and present operating and business data and insights to support business decisions
  • Define and track key performance metrics as required
  • Build positive relationships and collaborate with cross-functional team members across product, engineering, marketing, legal, and sales teams
  • Continue to grow the distribution of OpenTable's affiliate partners on both web and mobile properties with relevant partners
  • Continue to grow product partnerships with relevant partners