Full-Time

Team Lead

Career TEAM

Career TEAM

Workforce development consulting with government software

Compensation Overview

$70k - $73k/yr

Novato, CA, USA

In Person

100% onsite requirement; no remote work.

Category
Training
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Associate's degree or higher
  • 2+ years of experience working in a career center or providing career development services
  • 1+ year of experience working with unemployed and underemployed individuals
  • Ability to give presentations and workshops (public speaking)
  • Demonstrated understanding of WIOA programs and services
  • Demonstrated ability to be highly detail-oriented in order to successfully meet program requirements
  • Knowledge of local community colleges, local community partners and private training
  • Knowledgeable about workforce program requirements for compliance, TEGL’s review and application of policies and development of procedures, workflows
  • Computer literate with proficiency in Google Office Suite (e.g., Docs, Sheets, etc., PowerPoint) training platforms, and case management or customer relations software applications (such as CalJOBS)
  • Exceptional time management skills to meet deadlines and work under pressure
  • Excellent verbal and written communication skills
  • A Valid Driver’s License
Responsibilities
  • Provide day-to-day guidance and support to Career Advisors and office staff
  • Assist with onboarding and training of new employees
  • Reinforce policies, procedures, and service delivery expectations
  • Provide coaching on case management, documentation, and customer service
  • Help identify staff training needs and operational challenges
  • Support daily office operations and workflow coordination
  • Assist with office scheduling and coverage coordination
  • Address routine participant escalations and office concerns
  • Ensure a professional and customer-focused office environment
  • Communicate office needs/issues to leadership
  • Periodically provide coverage at different locations as needed
  • Approach each day and task with a “ZAG” mindset
  • Other duties and projects as needed
  • Support file reviews and quality assurance activities
  • Monitor case notes, activity tracking, and service documentation
  • Reinforce compliance with WIOA, CalJOBS, and local board policies
  • Support corrective action follow-up and continuous improvement efforts
  • Maintain a reduced caseload of participants
  • Deliver career coaching, assessments, and employment services
  • Support training and supportive service coordination
  • Assist participants with barriers to employment
  • Support outreach and recruitment activities
  • Maintain relationships with local partners and referral agencies
  • Represent the program at community meetings/events as assigned
  • This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
Desired Qualifications
  • Experience with local WIOA programs strongly preferred
  • Knowledgeable about the local region and relevant partners
  • Ability to multitask and be proactive

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

North Haven, Connecticut

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • ForgeNow partnership expands into accelerated vocational training by 2026.
  • Over $100 million in government grants since 1996 sustains revenue pipeline.
  • TANF and SNAP integrations align with state welfare-to-work modernization initiatives.

What critics are saying

  • AI automated platforms erode high-touch services demand within 12-24 months.
  • Chrysalis Inc. undercuts grants with 30% lower-cost vocational training in 6-12 months.
  • 2026 WIOA reauthorization mandates open-source systems, obsoleting Career EDGE in 18-24 months.

What makes Career TEAM unique

  • Career TEAM founded in 1996 delivers high-touch case management with Career EDGE software.
  • Proprietary Career EDGE portal achieves 100% internal project adoption for superior outcomes.
  • Partners with ForgeNow vocational school to modernize career services and employer engagement.

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Benefits

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account