Sales Phone Consultant
Work From Home
Posted on 2/7/2024
Lawn Starter

201-500 employees

Online platform for lawn care services.
Company Overview
LawnStarter stands out in the lawn care market by offering a user-friendly online platform that simplifies the process of scheduling and managing lawn care services, from mowing to fertilization. Their commitment to quality and affordability, backed by a satisfaction guarantee, positions them as a customer-centric option in the industry. Moreover, LawnStarter's use of technology to enhance service efficiency gives them a competitive edge by optimizing the customer experience and operational logistics.
Consumer Software

Company Stage

Series A

Total Funding

$18M

Founded

2013

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

12%

1 year growth

38%

2 year growth

128%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
CategoriesNew
Sales & Account Management
Consulting
Requirements
  • Fluent in spoken and written English
  • High school graduate
  • At least 6 months of experience in the BPO industry preferred
  • Experience using CRM and VoIP software is a plus
  • Computer or laptop with specific technical requirements
  • Reliable internet connection (25 Mbps, with a backup connection of 10 Mbps)
  • Willingness to work US hours and weekends, and in rotating shifts
Responsibilities
  • Handling inbound and outbound calls
  • Taking around 200 calls a week
  • Explaining the company's services, providing job estimates, and booking and upselling customers
  • Establishing rapport with customers
  • Adhering to a schedule and achieving defined sales targets
  • Receiving and acting on feedback from the leadership team
Desired Qualifications
  • Empathy towards customers
  • Ability to provide superior service to customers
  • Ability to sell and close deals over the phone
  • Adaptable to change
  • High productivity at defined proficiency levels