Full-Time
Store Clerk
Updated on 9/3/2026
Kinney Drugs
501-1,000 employees
Neighborhood pharmacy offering health and retail
Compensation Overview
$16 - $17.60/hr
Syracuse, NY, USA
In Person
 Retail (1) |
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- Must be available and on time for scheduled work shifts.
- Must complete all mandatory and regulatory training programs.
- Must undergo a drug test.
- Must satisfy initial and continuous exclusion and sanction or disciplinary monitoring.
- Must meet any additional eligibility requirements applicable to the specific position.
- Accurately scan and ring out customer purchases using the point-of-sale register, including cash, check, and charge transactions.
- Accurately provide change to customers.
- Follow proper procedures for closing out the register at the end of each shift.
- Request additional help as needed to maintain appropriate customer service levels.
- Assist customers with large purchases by carrying purchases to their vehicles as needed.
- Replenish inventory from in-store stock and incoming orders.
- Perform housekeeping duties to maintain a professional and clean checkout area.
- Assist with maintaining cleanliness throughout the store, including restrooms, break rooms, back rooms, and entryways, and maintain daily store standards.
- Replenish register supplies as needed.
- Answer the phone using an appropriate greeting while maintaining customer-service standards.
- Assist with inventory management, price marking, and merchandising in the checkout area and surrounding departments.
- Respond to potential shoplifters according to company policy.
- Assist with implementing Kinney Standard of Presentation merchandising.
- Assist with ordering replacement products from the appropriate supplier.
- Assist with identifying and returning outdated or overstocked merchandise to the proper source.
- Accurately package and prepare items for home or business delivery.
- Perform other duties as assigned.
- Preferred: 0–1 years of previous experience in a related position.
Kinney Drugs runs a regional network of pharmacies that provide prescription medications, health services, and retail products. Customers bring prescriptions or choose health and wellness items, pharmacists fill prescriptions, offer usage guidance, and provide services like immunizations and health screenings; retail items are purchased at checkout. It differentiates itself with a strong community focus, private ownership, and emphasis on fair pricing and ethical conduct toward customers, employees, and suppliers. Its goal is to deliver high-quality pharmacy and health services at fair prices while investing in people, community well-being, and steady growth for long-term value for stockholders.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Town of Gouverneur, New York
Founded
N/A
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Simplify's Take
What believers are saying
- Kinney's May 2026 Children's Miracle Network drive topped $4 million total donations.
- July 2026 Medicare Part D comparisons via NavigateMyCare simplify enrollment for seniors.
- OTC NARCAN and 52-store hearing centers expand traffic beyond traditional prescription fills.
What critics are saying
- Kinney pulled back its Burt AI assistant in August 2026 after customer complaints.
- Ithaca's North Cayuga store closes March 5, 2026 after lease hikes and shrinking profits.
- Mail-order, big chains, and reimbursement pressure keep local pharmacy economics fragile through 2027.
What makes Kinney Drugs unique
- 100% employee-owned since 2008, aligning workers with store-level service quality.
- Kinney Drugs runs 97 stores across New York and Vermont, anchored in rural communities.
- NationsBenefits partnered with Kinney on February 17, 2026 for Flex Card access.
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Benefits
Training Programs
Company News
AI assistant named for long-dead pharmacy founder mutters incomprehensibly and "demands that you talk to him" 4 2 minutes read A Vermont pharmacy chain's new AI assistant led not to the efficiency improvements promised but to "delays, incorrect information and privacy concerns." The AI, named "Burt" after the chain's long-dead founder, is said to suggest the wrong refills on sensitive medications, among other alarming problems. Customers "have no idea they agreed to it." Kinney Drugs' AI assistant for prescription refills was implemented earlier this summer and VTDigger reports that customers hate it. One told them her phone rings nearly every day and she hears an "incomprehensible mutter." If she expresses approval she gets drugs she doesn't need: "I've got four bottles of something that I take twice a week sitting here." Delays have grown between physicians ordering drugs and the pharmacy processing them. The system has been unable to locate longtime customer accounts, has ordered incorrect dosages and has failed to notify customers when refills were ready for pickup. And these inaccuracies are raising privacy concerns amongst customers. Their mounting frustrations toward the AI is leading some customers to leave the pharmacy entirely, they said, and forcing others to continue using a system they distrust due to a lack of pharmaceutical options in rural areas. It's as if the new technology has inadvertantly summoned the confused and disembodied spirit of Burt Kinney himself, invoked like MMAcevedo on every call, handing random drugs out like candy and occasionally trying to describe the inchoate horrors of the afterlife. "Burt demands that you talk to him," said Maria Aveni, a Vermont Kinney Drugs customer who has worked in healthcare as an anesthesiologist "Burt" was announced to much fanfare in May. Kinney Drugs said that when people use Ask Burt, they are tapping into a knowledge base that carries the latest updated guidance for vaccine eligibility for a range of vaccinations, including COVID, influenza, Respiratory Syncytial Virus (RSV), pneumonia and shingles. As vaccine guidance continues to evolve, Burt will be able to help patients to stay up to date. Burt is also sharing the customers' data, too. Synerio is a company in Texas that develops "AI-first pharmacy solutions" and The pharmacy's privacy policy, released the same month as the AI assistant, discloses, for example, that customers' protected health information may be used in AI tools to improve the pharmacy's operations. Kinney Drugs "spreads its terms and conditions across 11 documents," VTDigger notes. The privacy disaster notwithstanding, I'm a big fan of all these deranged "hinterland model" AI chatbots that talk nonsense and can be talked out of whatever context they're given. Burt seems vulnerable to jailbreaks but shuts down or resets pretty quick once you get him out of the pharmacy. One guy convinced a Chevrolet dealership's AI chatbot to sell a 2024 Tahoe for a dollar. Air Canada was ordered to compensate a grieving customer whose chatbot promised a bereavement deal that didn't exist. A delivery firm's AI assistant composed a haiku calling itself useless. Taco Bell spiked an AI trial at 500 drive-thrus after it accepted an order for 18,000 cups of water.
Kinney Drugs raises $53,931 to support local kids through Children's Miracle Network.
A Newport pharmacist for Kinney Drugs was recently named the company's 2024 Quest for Excellence Award Winner.
Kinney Drugs, pharmacy chain in New York and Vermont, has partnered with Health Plan One and Enliven Health to offer free Medicare Part D plan comparisons.
Kinney Drugs, a 100% employee-owned community pharmacy chain in New York and Vermont, has partnered with Health Plan One and EnlivenHealth to offer free Medicare Part D plan comparisons.