CRM Executive

CRM Executive

Location: dmg Headquarters – London
Position: Permanent 

Package Description

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

• 25 days’ holiday (increasing by 1 per year up to a total of 30)
• Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. 
• Life cover under the Pension Plan of up to 3x your basic salary.
• DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards)
• Subsidised canteen
• Onsite gym (Northcliffe House only)
• Onsite nurse and GP clinics (Northcliffe House only)
• Our Employee Assistance Programme
• Discounted dining cards

 Plus many other benefits….

About the Role 

The CRM Campaign Executive will be responsible for delivering agreed activities within the Content marketing strategy.

He/she will support content delivery via designated channels using digital tools and Content Management and editing systems as appropriate.

Main Responsibilities

• To ensure the smooth deployment of the email marketing calendar and that all campaigns are briefed correctly
• To work with the wider CRM team to deliver elements of Content marketing via core channels e.g. e-mail; social.
• Assist with the implementation and execution of email marketing campaigns
• Collate and report back weekly and monthly performance statistics for all digital communications across all channels.
• Analyse and report on the success of direct/email marketing campaigns
• Create quality content and proofread any copy that needs reviewing
• Assist with the day-to-day administration tasks
• Assist with the management of the email database, checking the quality of the email addresses
• With the rest of the Marketing Communications team act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy.

Person Specification

• Graduate calibre
• Good understanding of email marketing
• Hands on experience with HTML and ESP systems
• Professional Marketing qualification an advantage
• Excellent communication and interpersonal skills
• Strong communication skills both written and verbal
• Proven ability to manage work process accurately and effectively with knowledge and experience
• Good working knowledge of day to day IT, particularly office software packages and database systems
• Good numeracy skills and high attention to detail
• Team player
• A positive, enthusiastic, committed and ‘can do’ approach.

You will need to

• Be comfortable working with figures.
• Naturally enjoy problem solving.
• Be highly organised and have excellent attention to detail at all times.
• Have a methodical approach (essential for this process driven role).
• Be enthusiastic and hardworking, equally able to work on your own initiative as well as part of a team.
• Be used to working with Word, Excel, PowerPoint etc.
• Have a good working knowledge of HTML and DreamWeaver, with SQL and PhotoShop being a definitive plus

About dmg::media

“dmg media’s brands deliver highly engaging, trusted content to millions of loyal customers around the globe, 24-hours a day, seven days a week. The Mail brand reaches one in two Brits every month and is officially the best-read, most recognised, most engaged newsbrand in the country.*

Together, Daily Mail, The Mail on Sunday, MailOnline, Mail+, Metro, Metro.co.uk, i and inews.co.uk reach more than 10.1m people daily in the UK.*

Globally, dmg media’s brands reach 190M unique browsers every month across its domains and apps.**

Our newsbrands maintain an unwavering commitment to uncovering the stories that matter most to our readers, ensuring that we remain experts at delivering relevant and insightful content.

 In October, the Mail became the largest news publisher on TikTok with over 7- million followers. 

*PAMCo H2 2023

**GA 2023 September”

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.