VP Direct to Consumer Mortgage

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Job Summary:

The Vice President, Sales Direct, is responsible for leading and executing the company’s sales strategy to drive revenue growth, market expansion, and customer satisfaction. This role involves overseeing regional or national sales teams, setting ambitious performance targets, and ensuring the achievement of production, quality, profitability, and customer service goals. The VP, Sales will spearhead sales force effectiveness initiatives, including strategic planning, performance analysis, quota management, sales process optimization, training, program implementation, compensation design, and talent acquisition.

As a key executive, the VP, Sales will collaborate closely with internal and external stakeholders, ensuring alignment between sales, marketing, operations, and customer success teams to enhance overall business performance. This role requires a visionary leader with strong business acumen, a data-driven approach, and a track record of scaling high-performing sales organizations. Reporting to the Senior Vice President (or relevant executive), they will play a pivotal role in shaping the company’s growth strategy and competitive positioning.

Works closely with executive sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success.

• Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
• Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process.
• Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches.
• Actively seeks opportunities to stay informed on trends and developments in the real estate market, as well as changing rules and regulations pertaining to both conventional and government insured mortgages.
• Oversees marketing initiatives by working with appropriate company channels to promote and maximize sales opportunities while ensuring compliance is followed.
• Lead high performing sales leaders and sales support staff.
• Foster a results-driven and customer-focused culture, promoting motivation and accountability.
• Develop and execute a comprehensive sales strategy to drive mortgage loan origination volume and revenue.
• Establish key performance indicators (KPIs) and sales targets, ensuring alignment with company goals.
• Ensure compliance with mortgage lending regulations and company policies.

Financial & Reporting Responsibilities:

• Develop and manage budgets, forecasts, and financial projections for the sales division.
• Analyze sales data, conversion rates, and key metrics to identify areas for improvement.
• Provide regular reports and strategic recommendations to executive leadership.

Education/Experience

• Bachelor's degree or equivalent commensurate experience required.
• Minimum of 10 years of leadership experience in mortgage sales, leading large call center operations
• Experience successfully managing analytically rigorous corporate initiatives.
• Strong analytical skills, development of creative solutions and consensus building
• Strong written and verbal communication skills.
• Ability to excel in a results-driven environment.

Job Requisition ID:

023698

Job Category:

Sales

Primary Location City:

Chandler

Primary Location Region:

Arizona

Primary Location Postal Code:

85286

Primary Location Country:

United States of America

Additional Posting Location(s):