Systems Engineering Manager

Position Description

Serco is seeking a Systems Engineering Manager to join our team of qualified, diverse individuals. The successful candidate will have a current full-time Program assignment; with a subset (approximately 20%) of time allocated to Functional Manager duties, which fluctuate throughout the year due to business needs and the performance management cycle. The Systems Engineering Manager will be a part of the Immersive Mission and Training Solutions line of business and will report directly to the Systems Engineering Section Manager.

The successful candidate will be responsible for providing functional leadership and direction to team members, ensuring members have sufficient statement of work, managing member performance (including engagement strategies for higher performers and corrective actions for lower performers), coordinating with programs to ensure appropriate staffing/redeployment actions are developed and executed relative to their section, and ensuring their members are familiar with and use required engineering processes and tools. The candidate will be the first point of contact for performance issues on programs involving team members and will make decisions regarding required escalation and resources required for resolution. Responsibilities also include day-to-day operation of the functional organization including decisions regarding awards, performance evaluations, salary review process, staffing, employee movement between programs, balancing resources among programs, employee development and mentoring, ensuring proper charging practices are followed, meeting indirect budget targets, and interpreting higher level guidance for implementation within the organization. In addition to the people management responsibilities described above, which are expected to account for an average of 20% of the candidates time, the selected candidate will still perform most of his/her currently assigned project responsibilities.

In this role, you will: 

• Lead a team of systems/test engineers performing direct work on multiple programs
• Demonstrate excellent oral and written communication skills with strong interpersonal skills
• Use good judgment to pursue courses of action necessary to obtain desired results. Work closely with program-assigned systems engineering, software development, and management professionals to ensure that the systems lifecycle is accomplished with high quality and efficiency

Qualifications

To be successful in this role, you will have:

• Must be able to obtain/maintain a DoD Secret Security Clearance
• A Bachelor’s degree in STEM with 5 years of systems engineering experience.
• Full knowledge of system development lifecycle and extensive technical expertise
• Must demonstrate a comprehensive understanding of all aspects of the system development lifecycle.
• Exceptional leadership skills in order to coordinate collaboration across engineering teams.
• Demonstrated mastery in various competencies of Teaching, Mentoring, and Facilitation.

Additional desired experience and skills:

• Proven interaction in a distributed team environment
• Strong background in systems engineering design, testing, and troubleshooting
• An advanced degree in Engineering Management or similar
• Prior experience in engineering functional management is a plus
• Proven leadership qualities and strong interpersonal skills
• Demonstrate exemplary professionalism and ability to maintain composure in stressful situations
• Demonstrate strong team-building/collaboration skills
• Demonstrated ability to build diverse/inclusive teams with engaged team members
• Previous experience leading a team of 5-12 employees with a record of on-time performance
• Previous experience in developing proposal inputs (task descriptions and basis of estimate)
• Time management and organizational skills to prioritize across concurrent program and functional responsibilities

If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].