Internship

Marketing Working Student

8returns

8returns

11-50 employees

Automates eCommerce returns management via SaaS

No salary listed

Berlin, Germany

Hybrid

One to two days per week in the Berlin office when needed.

Category
Growth & Marketing (1)
Required Skills
Forecasting
CRM
HubSpot
Marketing
Google Analytics

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Requirements
  • Native-level German and fluency in English are required.
  • The candidate must be currently enrolled at a university in Germany.
  • The candidate must be available to work at least approximately 20 hours per week.
  • The candidate should have strong attention to detail, a feel for design, and an understanding of numbers.
Responsibilities
  • Write and publish content in German and English across all marketing channels.
  • Translate and adapt customer stories and case studies.
  • Collaborate with freelance designers to generate evergreen and seasonal marketing assets.
  • Assist in drafting messaging for campaigns, sales decks, event promotions, and internal communications.
  • Maintain the content calendar and identify opportunities based on trends.
  • Conduct competitor analysis and topic-ideation research to support content planning.
  • Optimize web pages for conversion, build workflows, and implement technical search-engine-optimization fixes with team support.
  • Create and test email automations for marketing and sales, including research, copywriting, personalization, flow setup, and reporting.
  • Manage and update website content, including blog uploads, image swaps, and copy changes.
  • Monitor website and campaign performance using tools such as HubSpot and Google Analytics.
  • Troubleshoot small bugs, broken links, and formatting issues affecting the digital experience.
  • Support the setup of dark landing pages for paid campaigns and emails.
  • Finalize swag and manage vendor communication, logistics, and activations for major events.
  • Pull data from the customer relationship management system for budgeting, forecasting, customer enablement, and sales enablement.
  • Identify issues, solve problems, and suggest improvements to the marketing and sales operations setup.
  • Support internal reporting by tracking go-to-market key performance indicators, building slides for team meetings, and updating dashboards.
  • Onboard freelancers by coordinating access, templates, and documentation.
Desired Qualifications
  • Experience or informal exposure to content, web tools, email platforms, or design.

8returns provides a SaaS platform for managing eCommerce returns. It automates tasks such as refunds, exchanges, store credits, and repairs, and connects with logistics providers like DHL to ensure smooth processing. The service runs in the cloud, syncing with a retailer’s order data to update records automatically and reduce manual work. Its focus on end-to-end automation for high-volume retailers, plus logistics integration, helps decrease support inquiries and operating costs, while aiming to boost customer satisfaction and retention.

Company Size

11-50

Company Stage

N/A

Total Funding

$880K

Headquarters

Berlin, Germany

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 EU electronics-withdrawal requirements create urgent demand for returns automation.
  • 8returns customers report 40% less returns work and 15% revenue retention.
  • Recent customer pages name Recolution, VitaMoment, NATURANA, and Juju Couture.

What critics are saying

  • Loop Returns shipped instant refunds, AI agents, and native Shopify updates in 2026.
  • Shopify App Store competition is brutal; Loop holds the #1 returns-app position.
  • Only €800,000 total funding since 2021 leaves 8returns undercapitalized for platform wars.

What makes 8returns unique

  • 8returns targets EU returns compliance, highlighted by June 19 2026 withdrawal rules.
  • Its DHL integration supports QR-code paperless returns, labels, and real-time tracking.
  • The platform claims 200+ integrations and serves over 400 businesses, including FILA.

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Benefits

Hybrid Work Options

Company Equity

Growth & Insights

Headcount

6 month growth

14%

1 year growth

23%

2 year growth

14%