Full-Time
Head of Application Engineering
Confirmed live in the last 24 hours
Apera AI
11-50 employees
AI-powered 3D vision systems for automation
Senior, Expert
Remote in USA + 1 more
- Bachelor’s degree in Engineering or related field.
- 5+ years of experience in technical customer success.
- 3+ years of experience in building and managing technical customer success teams.
- 3+ years experience with field-based robotic and/or machine vision installations.
- Strong communication skills
- Hands on expertise in using MS Office and project management and ticketing platforms.
- Strong analytical skills to analyze data and make informed decisions.
- Ability to build strong relationships with customers and other teams within the company.
- Ability to travel internationally.
- Optimize and manage technical customer success.
- Experience as a field-based robotics and/or machine vision application engineer.
- Manage Customer onboarding experience.
- Manage process for customer requests.
- Manage timely support.
- Managing the process of robotic vision system implementation.
- Continuous development of help and support articles and videos and keeping them updated.
- Define KPIs and continuously track them to ensure the above process is working. Provide regular reports to CEO.
- Design the most efficient team structure based on the above and hire the required people to deliver the results and support the company's customers all around the world.
- Develop and suggest new metrics as the company's business evolves to maintain customer satisfaction at the highest level possible.
Apera AI specializes in automation through its advanced AI-powered vision systems. Their technology processes visual information at a speed of up to 2Hz, making it suitable for high-speed automation tasks. The 4D Vision Platform offers sub-millimeter pose estimation accuracy, enabling robots to accurately pick objects on the first attempt, which is essential for complex tasks like bin picking and assembly. Apera serves clients in manufacturing and logistics, focusing on enhancing productivity and reducing downtime through precise and flexible automation solutions. Unlike competitors, Apera's proprietary technology allows for faster and more accurate operations. The company's goal is to redefine automation standards and improve operational efficiency for their clients.
Company Stage
Seed
Total Funding
$10.9M
Headquarters
Vancouver, Canada
Founded
2016
6 month growth
↑ 15%1 year growth
↑ 52%2 year growth
↑ 173%
Simplify's Take
What believers are saying
- Apera's advanced vision systems can significantly enhance production efficiency and operational effectiveness for clients in manufacturing and logistics.
- The company's innovative technology reduces the need for regripping, minimizing downtime and increasing throughput in complex automation environments.
- Apera's ongoing support and customization services ensure long-term client satisfaction and adaptability to specific needs.
What critics are saying
- The high precision and speed of Apera's technology may require substantial investment from clients, potentially limiting market adoption.
- Reliance on proprietary technology could pose challenges if competitors develop similar or superior systems.
What makes Apera AI unique
- Apera.ai's 4D Vision Platform offers sub-millimeter pose estimation accuracy, setting it apart from competitors with less precise systems.
- Their vision cycle time of up to 2Hz makes Apera's technology one of the fastest in the market, ideal for high-speed automation tasks.
- Apera's focus on providing engineered solutions through direct sales and partnerships positions them as a global operations partner, unlike competitors who may rely solely on product sales.