Full-Time

Lead Director

Digital Endpoint Monitoring

Updated on 1/9/2025

CVS Health

CVS Health

10,001+ employees

Comprehensive pharmacy and healthcare services

Healthcare
Consumer Goods

Compensation Overview

$144.2k - $288.4kAnnually

+ Bonus + Commission + Equity Award Program

Expert

Company Historically Provides H1B Sponsorship

Remote in USA

Category
IT Project Management
Network Administration
System Administration
IT & Security
Required Skills
Bash
Tableau
Data Analysis
Requirements
  • 10+ years managing IT systems and platforms
  • 5+ years leading high performing engineering/operations teams
  • Experience creating scripts with PowerShell, Bash or other scripting languages
  • Digital workplace tool management expertise: management tools, techniques, monitoring and integration
  • Experience implementing modern management of endpoint devices
  • Experience using automation to drive continuous improvement
  • Proven experience in Endpoint Technologies with a strong understanding of endpoint monitoring architecture, deployment, and administration
  • Proficiency creating Tableau dashboards
  • Proficiency with digital experience products (Riverbed Aternity, NextThink, App Dynamics, Zscaler ZDX)
  • Relevant certifications (Tableau, PowerShell, Aternity Certified Professional, etc.)
Responsibilities
  • Execute a comprehensive product- and engineering-centric program aligned with overarching strategies and business needs
  • Manage budgets and resources effectively, optimizing investments in security technologies, personnel, and partnerships
  • Foster collaborative relationships with internal and external stakeholders, including cross-functional teams, vendors, and industry organizations
  • Ensure that digital experience products adhere to established policies and best practices to manage risk and regulatory compliance
  • Build and lead a high-performing digital experience team, attracting top talent and providing coaching and mentorship for skill development
  • Implement, monitor and operate digital experience monitoring technologies (endpoint hardware, software, services and SaaS tools)
  • Collaborate with technology vendors, product managers, IT Security, legal or compliance teams to ensure alignment to company policy
  • Executes scripts, employee engagement functionality, self-healing automation and other technology actions
  • Provide technical guidance and support throughout the deployment lifecycle
  • Perform integrations to business intelligence, adjacent technologies and data analytic platforms
  • Perform root cause detection, anomaly detection, and provide troubleshooting in the resolution of technical issues related to Endpoint and Real User technology
  • Monitor technology trends and serve as subject matter expert by staying up to date on the latest product features, functionality, and applied best practices
  • Act as mentor for the Digital Experience team, forming tight partnerships for the mutual success of the teams
  • Ensure information is flowing freely between the teams to minimize siloed operations and engineering
  • Conduct workshops, training sessions, and knowledge transfer activities for internal teams

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access comprehensive health management solutions. The company's goal is to enhance access to quality care and support people in achieving better health.

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

1963

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion of telehealth services allows CVS to reach more patients remotely.
  • Increased consumer interest in wellness boosts demand for CVS's health-related products.
  • The trend towards value-based care aligns with CVS's integrated healthcare approach.

What critics are saying

  • Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
  • The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
  • The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

What makes CVS Health unique

  • CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
  • The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
  • CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays