What we’re looking for

We are looking for a curious, analytical, and adaptable Senior People Partner to work collaboratively with leadership within our Sales and Customer Success organizations. You will partner directly with our Head of Sales, Head of Customer Success, and managers across the global organization to execute and influence programs, policies, and operations. You will be a trusted coach and advisor who will collaborate with diverse stakeholders across the organization to contribute to a culture that attracts and enables world-class talent to do their best work.

What you’ll be working on

• Build a deep understanding of the strategies and priorities of our Sales and Customer Success organizations
• Provide HR expertise in the areas of feedback, performance management, employee relations, and coaching
• Partner with senior leaders and managers to provide coaching with a focus on organizational design, performance management, engagement strategies, and proactive workforce planning
• Develop relationships with cross-functional partners in Talent Development, Total Rewards, and Talent Acquisition to promote an environment that attracts and retains diverse talent
• Collaborate with Finance, Sales/ Customer Operations, and Enablement to ensure alignment between department-specific initiatives and HR programs and strategy
• Support investigations for employee relations issues as needed
• Partner with the local Ottawa leadership team to improve the employee experience for all Canada-based employees

We’d love to hear from people with

• 5+ years of HR Business Partner experience in a high-growth or tech environment
• 2+ years experience supporting an agile Sales organization
• You have experience influencing and partnering with senior-level leaders
• Demonstrated competence in various HR functional areas: coaching, employee relations, compensation, performance management, and program management
• You maintain a people-centric and "roll up your sleeves” and solutions-oriented mindset and work style
• You are comfortable navigating change in a fast-paced global environment
• Ability to exercise good judgment and discretion; maintain confidentiality
• Excellent verbal and written communication skills and ability to work cross-functionally at all levels
• Bachelor’s degree or equivalent experience

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