Cluster Revenue Manager

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as Cluster Revenue Manager and let us help you create a career journey like no other.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Develop and execute revenue strategies to maximize RevPAR, ADR, occupancy, and profitability across the cluster.
• Oversee both Revenue Management and Reservations, ensuring alignment in strategy, execution, and service delivery.
• Lead the reservations team to provide efficient, accurate, and guest-focused booking services consistent with five-star standards.
• Optimize pricing, distribution channels, and inventory management across direct and third-party booking platforms.
• Monitor market conditions, competitor activity, and demand patterns to identify growth opportunities and risks.
• Prepare forecasts, budgets, and detailed performance reports for the Cluster DOSM and senior leadership.
• Chair regular cluster revenue meetings and collaborate with Sales, Marketing, and Operations teams.
• Ensure compliance with brand standards, data integrity, and system accuracy across RMS, PMS, CRS, and channel managers.
• Train, mentor, and develop revenue and reservations team members, fostering a high-performance culture across both properties.

• Build and implement pre-opening revenue and reservations processes, systems, and structures for the new upcoming property.

What we need from you

• Bachelor’s degree in hospitality management, Business Administration, or related field.
• Minimum 5–10 years of progressive experience in Revenue Management, with at least 2 years in a cluster or multi-property leadership role within luxury/five-star hotels.
• Proven experience managing both Revenue and Reservations departments.
• Strong background in pre-opening projects (establishing commercial and reservations systems and standards is highly desirable).
• Expertise in Revenue Management Systems (RMS), PMS, CRS, GDS, and channel distribution platforms.
• Exceptional analytical, forecasting, and strategic planning abilities.
• Strong leadership and communication skills with the ability to influence at all levels.
• Proficiency in Microsoft Excel and data analysis tools.
• Fluent in English; additional languages are an advantage.

• Results-driven, commercially savvy, and highly organized with the ability to balance operational execution with strategic planning.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.