Full-Time

Field Solutions Engineer

Portuguese Speaking

Posted on 2/16/2023

Cloudflare

Cloudflare

1,001-5,000 employees

Unified networking and security platform

Consumer Software
Hardware

Junior, Mid

Miami, FL, USA

Required Skills
TCP/IP
Bash
Python
Sales
JavaScript
Lua
Requirements
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills
  • Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
  • Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
  • Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends
  • A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company
  • Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ
  • Fluent in Portuguese
  • You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations
  • You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions
  • You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important
  • You understand how to manage a project, work to deadlines, and prioritize between competing demands
Responsibilities
  • As critical members of Cloudflare's Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy
  • In business generation and expansion, you'll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs)
  • For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance
  • The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates
Desired Qualifications
  • You've built web applications before, or contributed to existing web applications in a meaningful way
  • You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that 'ACL' doesn't always mean Anterior Cruciate Ligament
  • You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector
  • You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them
  • Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2
  • An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome
  • Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome
  • Certifications

Cloudflare, Inc.

Company Stage

Series E

Total Funding

$354.3M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

10%

1 year growth

18%

2 year growth

44%

Benefits

Competitive salaries

Take-what-you-need paid vacation policy

Comprehensive health plans and benefits

Paid maternity and paternity leave

Commuter and ride share options

Returnships

INACTIVE