Full-Time

Account Director/Senior Account Director

Updated on 3/14/2025

Bounteous

Bounteous

1,001-5,000 employees

Digital transformation consultancy enhancing customer experiences

Compensation Overview

$93k - $140kAnnually

Senior, Expert

H1B Sponsorship Available

Florida, USA

Hybrid position requiring some in-office days.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • BA/BS degree or equivalent consulting agency experience preferred
  • 7+ years of client service, digital media, digital/analytics sales, or account management experience
  • Excellent verbal and written communication skills
  • Ability to manage multiple projects and attention to detail a must
  • Deliver client focused solutions based off client goals
Responsibilities
  • Protect and grow client accounts; act as the key liaison between us and the client
  • Develop and manage a strategic account management plan that establishes multi-threaded relationships, identify and mitigate threats, develop opportunities and raise our strategic role within the client’s business model
  • Intimately understand the client objectives and brand
  • Develop and maintain effective key client relationships
  • Articulate and hold the full-range of client leaders’ concerns and acts as a client partner
  • Lead new Statement of Work kickoff and customer on-boarding processes with internal stakeholders and systems, including finance, legal, design, and development
  • Facilitate and execute proper customer contracts and agreements
  • Assure proper collections by review and reconciliation
  • Develop, coordinate, and implement strategic digital initiatives
  • Benchmark state-of-the-art practices and influence profit and service improvements
  • Direct the client and team towards the best solutions
  • Understand the scope of programs as defined by the business requirements and budget process
  • Participate in key planning milestones and act as a guide to the design and development teams from initiation through execution and completion
  • Develop and prepare client scorecards and dashboards to show high-level results and trends
  • Provide clients with reporting, analytics, and consultation that is relevant and actionable
  • Assist in pitch, closing, and negotiating contracts
  • Add and/or expand business each quarter
Desired Qualifications
  • Excellent listening, presentation skills, negotiation skills preferred

Bounteous provides digital transformation consulting services that focus on creating data-driven solutions to improve customer experiences and foster long-term loyalty. The company collaborates with clients in various sectors, including restaurants, convenience stores, payment systems, banking, insurance, and wealth management, to develop tailored digital solutions that address specific business challenges. Bounteous's approach involves co-innovation, where they work closely with clients to enhance digital platforms and customer engagement strategies. Following a merger with Accolite Digital, Bounteous expanded its service offerings to include comprehensive digital transformation, from strategy and design to implementation and optimization. The company also acquired Hathway, a digital marketing agency, to enhance its marketing capabilities. Bounteous's goal is to deliver quick and effective results for clients, helping them remain competitive in a fast-evolving digital environment.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized digital experiences boosts Bounteous's growth potential.
  • The partnership with Persado enhances Bounteous's ability to deliver high-performing digital messaging.
  • Bounteous's focus on cloud modernization positions it well in the growing digital services market.

What critics are saying

  • Increased competition may erode Bounteous's market share in digital transformation.
  • Reliance on partnerships like Persado could pose risks if expectations aren't met.
  • Integration challenges post-merger with Accolite may lead to operational inefficiencies.

What makes Bounteous unique

  • Bounteous specializes in co-innovation, working closely with clients for tailored solutions.
  • The merger with Accolite enhances Bounteous's end-to-end digital transformation capabilities.
  • Bounteous partners with top brands like Domino's and Wawa for innovative digital experiences.

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Benefits

Award-winning culture

World-class, Fortune 500 engagements

Professional growth opportunities

Flexible working hours

Take-what-you-need vacation

Competitive benefits

Continuing education

Volunteer programs

Ample snacks

Company News

PR Newswire
Jan 13th, 2025
Bounteous X Accolite To Rebrand As Bounteous

Merger creating global leader in digital transformation services hits one year markCHICAGO, Jan. 13, 2025 /PRNewswire/ -- Bounteous x Accolite today announced that it will unify under the Bounteous brand name globally, following a year of strong market and client reception to the combined company offering and successfully integrating the companies' go-to market and operating models.The updated brand name reflects the advantageous combination of Bounteous, a digital innovation partner of the world's most ambitious brands, and Accolite, a leading digital engineering, cloud, data & AI services provider.Over the course of the past year, the merger has strengthened the company's capabilities serving diverse c-suite stakeholders. The company was recognized twelve times in 2024 by analyst groups for the strength of its service offering."This merger has enhanced our ability to serve our client stakeholders globally, delivering measurable results through customer experience transformation, data & AI, product engineering, and cloud modernization solutions," said Keith Schwartz, CEO at Bounteous. "As we look toward 2025 and beyond, we remain committed to using co-innovation to drive value, improve customer experience, and achieve operational efficiencies for our clients."Bounteous serves over 300 Fortune 1,000 and high-growth clients, solving their mission-critical problems across industries like Banking, Financial, and Insurance; Consumer Goods and Retail; Healthcare; Logistics; Restaurant and Convenience; Telecommunications; Technology; and Travel & Hospitality.Bounteous is poised for significant growth in 2025, driven by increasing client demand. With strong talent acquisition efforts underway in India, the company will continue to capitalize on the brand recognition of Accolite in the market by operating under the Bounteous x Accolite name in India through 2025.About BounteousBounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing

Bounteous
Oct 23rd, 2024
Bounteous Recognized as Major Contender in Everest Group's Digital Transformation Services for Mid-market Enterprises PEAK Matrix(R) Assessment 2024

CHICAGO - October 23, 2024 - Bounteous, a leading global digital transformation consultancy, has been recognized as a Major Contender in the prestigious Everest Group Digital Transformation Services for Mid-market Enterprises PEAK Matrix(R) Assessment 2024.

Bounteous
Aug 28th, 2024
From WAF to MFA: Critical Recommendations to Secure Digital Transactions

While there are a number of WAF platforms on the market, Bounteous has chosen Cloudflare for a variety of reasons, but primarily because it has a wide array of defense mechanisms that can be deployed and rotated to tackle a variety of incoming attacks.

Business Wire
May 1st, 2024
Iterable Celebrates Customers And Partners With 2024 Expie Awards At Activate Summit

SAN FRANCISCO--(BUSINESS WIRE)--Iterable, the AI-powered customer communication platform, today announced the winners of the 2024 Expie Awards at its annual customer conference, Activate Summit. The Expie Awards program celebrates customers that are leveraging Iterable to deliver joyful customer experiences with harmonized, individualized, and dynamic communications at scale. The Expie Program also recognizes partners who collaborate closely with Iterable to drive customer success.“Expie Award finalists and winners are setting a new standard for customer engagement, crafting experiences that captivate and foster genuine connections with their audiences,” said Adriana Gil Miner, Chief Marketing Officer of Iterable. “These innovative leaders are transforming the way brands interact with customers, implementing cutting-edge strategies to build meaningful, long-lasting relationships.”Expie Award winners are setting a new standard for excellence in customer engagement in the industry. The 2024 Expie Award winners include:Most Individualized Customer Experience: The PGA of AmericaThe PGA of America (PGA) is one of the world’s largest sports organizations, composed of more than 30,000 PGA of America Golf Professionals who love the game, are expert coaches, operators and business leaders, and work daily to drive interest, inclusion and participation in the sport. The PGA is celebrated for their strategic, comprehensive and innovative approach to leveraging Iterable for data-driven, personalized customer experiences.The team has overcome challenges and achieved remarkable success in individualizing customer experiences, significantly enhancing engagement and business outcomes, and ultimately driving greater interest in the game of golf.“Utilizing Iterable’s robust engagement tools, we’ve crafted campaigns that not only deepen involvement but also highlight career opportunities within the golf industry,” said Fahad Zahid, Senior Director, Brand and Digital Marketing at the PGA

Business Wire
Mar 18th, 2024
Bounteous X Accolite And Persado Partner To Offer Measurably Better Digital Customer Experiences Fueled By Genai

CHICAGO--(BUSINESS WIRE)--Bounteous x Accolite, the digital innovation partner of the world's most ambitious brands, and Persado, the Motivation Artificial Intelligence (AI) company, today announced a strategic partnership that will harness Persado’s proprietary language knowledge base and GenAI tools to advance commerce and marketing experiences across a broad range of industries such as retail, restaurant, and financial services. "We are thrilled to be Persado’s first certified agency partner and bring the power of the provider’s industry-leading GenAI platform to our clients,” said Keith Schwartz, CEO of Bounteous x Accolite. "Persado’s technology and proprietary knowledge base embody a decade of machine learning, generating copy that outperforms human-only content 96% of the time. Together, we can offer the highest-performing digital messaging that will drive measurably better outcomes for our clients.”. The collaboration combines Bounteous x Accolite’s deep expertise in customer experience, conversion rate optimization, and personalized marketing activation with Persado's best-in- class GenAI solutions. Bounteous will serve as a trusted advisor and service provider, helping clients design and execute personalized, persuasive experiences that drive conversion, engagement, and loyalty