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Full-Time

Supervisor

Full Time, CR1104

Confirmed live in the last 24 hours

Carter's Careers

Carter's Careers

Junior

Saskatoon, SK, Canada

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Customer Service
Requirements
  • A high school diploma
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • The ability to manage multiple tasks at once
  • Effective and professional verbal and written communication skills
  • A positive and solutions-oriented mindset
Responsibilities
  • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Maintain a genuine customer focus on the sales floor
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omni-channel experience while coaching others to success
  • Lead and execute an assigned business focus area through planning and detailed follow through
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results
  • Build customer loyalty through Company sponsored programs
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
  • Recognize exceptional performance through positive reinforcement and appreciation
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A