Full-Time
Accounts Receivable Collections
Customer Calling, US Healthcare
Harmony United Psychiatric Care
Outpatient mental health care
No salary listed
Hyderabad, Telangana, India
In Person
Available to take calls from 4:45 PM to 3:45 AM IST, Monday through Thursday.
Bachelor's
 Accounting |
|---|
- A bachelor's degree is required.
- At least 4 years of experience in accounts receivable calling or billing within an international voice processing industry is required.
- Strong communication, negotiation, and problem-solving skills are required.
- Familiarity with HIPAA regulations and other healthcare compliance standards is required.
- Make initial contact with delinquent clients to recover outstanding payments.
- Maintain a professional approach during customer interactions to resolve payment issues effectively.
- Manage and monitor debt recovery efforts to ensure successful collections.
- Update customer account notes in the current system for transparency and tracking.
- Ensure cash receipts and incoming and outgoing wires are recorded on time.
- Meet or exceed individual cash targets and assigned monthly and quarterly call volumes.
- Drive productivity by training and directing the work of collections employees.
- Implement established best practices to streamline and improve the collections process.
- Adhere to all health and safety standards to maintain a secure working environment.
Harmony United Psychiatric Care is an outpatient mental healthcare provider operating clinics in Florida. The organization provides psychiatry, medication management, psychotherapy, psychological testing, and related behavioral health services. It serves children, adults, families, referring clinicians, payers, and communities seeking accessible mental healthcare. Its operating model centers on clinic and telehealth services supported by clinical scheduling, care coordination, billing, compliance, and administrative operations. Teams work across psychiatry, therapy, psychology, nursing, care coordination, billing, scheduling, and administration. Teams support coordinated daily delivery.
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