Head of Payer Operations
Posted on 3/20/2023

51-200 employees

Mental healthcare system provider
Company Overview
Headway’s mission is to build a new mental healthcare system with their software. The company is committed to removing the price barrier for mental health with their asset-free national network of therapists who accept insurance to help individuals find great care they can afford.
Experience Level
Operations & Logistics
  • You have 8-10+ years of experience leading and building operational functions and initiatives within complex industries, where outcomes you've owned are tied directly to company revenue
  • Data is your first language; you derive satisfaction from building systems that surface and drive ; you naturally break down complex, unfamiliar problems into well-defined, easy to understand areas of work
  • You have a passion for and experience leading teams and managing people in an operational/analytical capacity; you are excited about coaching more junior team members and creating space for learning
  • You are skilled at managing senior external stakeholders and navigating complex relationships to drive business outcomes; you naturally build win-win relationships that drive mutual success in the long term
  • Build and scale the operational engine that allows Headway to successfully maximize the revenue collected through insurance billing, as we scale towards our billionth appointment
  • Define and implement Headway's long-term strategy for driving success in insurance revenue collection, by working directly with company leadership
  • Lead and grow a world-class operational team, while working cross-functionally with product, engineering, and design to drive creative, product-driven solutions to first-of-a-kind problems
  • Navigate external organizations, and cultivate relationships with senior operational stakeholders within our health plan partner organizations to drive the long-term operational success of our revenue collection engine