Meter Reader

Meter Reading:

• Read meters on a daily and/or special basis, typically on a customer’s premises for service bills

• Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, andrearrange meter reading routes as necessary.

• Inspect meters and report damage or apparent malfunctions to assigned supervisor

• Evaluate unsafe conditions or clean out meter boxes

• Use electric, gas, water meter reading devices

• Use hand tools such as a screwdriver, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, lid handles, etc.

• Use printed materials such as service orders, maps, manuals, and computer printouts

• Assist with training of new meter readers

Read Meters in Various Environmental Conditions:

• Extensively walk and stand for much of the workday

• Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)

• Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)

Customer Communication:

• Refer all consumer complaints to the appropriate authorities

• Provide general information about the meter services to customers, when applicable

• Use telephones, tablets, and/or computers to communicate

Other duties as assigned.

About You

• Must haves: 
• Education: Some high school education, must be 18 years of age or older 
• Experience: 1 year experience working in outdoor conditions. Employees will be trained in meter reading. Must possess a valid driver’s license 
• Nice to haves: 
• Education: High School Diploma or GED 
• Experience: 1 year of experience in meter reading

Your Skills:

• Ability to multi-task, and work independently and as a team

• Exceptional flexibility in daily routines and route scheduling 

• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day

• Excellent communication skills, comfortable interacting with management and customers

• Ability to interact with unhappy or negative customers in a professional manner

• Excellent attention to detail for problem solving and finding

• Ability to walk long distances and prepare for weather conditions, accordingly

This role would not be a good fit if you:

• Do not enjoy working independently

• Do not enjoy working in outdoor conditions

• Do not enjoy walking long distances

• Are not flexible and do not enjoy adapting to your current work schedule or routine

• Do not have adequate planning and time management skills to finish a days work in a timely manner

Drug/Alcohol Testing:

• Drug/alcohol testing is required

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters

• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

• Flexible Spending Accounts or an option for a Health Saving Account with company match

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

• Roth or Traditional 401(k) Retirement plan with company match 

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Vacation

• Paid Holidays

• Paid Wedding Day

• Veterans Day paid time off for our veterans

• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions)

• Gas card for company vehicle (if applicable)

• Company provided cell phone or mobile allowance (if applicable) 

• Boot allowance from approved vendors 

• Daily per diem for travel-based positions