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Full-Time

Human Resources Associate

Benefits & Employee Engagement

Confirmed live in the last 24 hours

National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC)

1,001-5,000 employees

Software solutions for broadband and utility industries

Consulting
Hardware
Industrial & Manufacturing
Energy
Fintech
Financial Services
Defense

Entry, Junior

Lake St Louis, MO, USA

Category
Human Resources
People & HR
Required Skills
Communications
Human Resources Information System (HRIS)
Customer Service
Requirements
  • Basic knowledge of business-related software applications including Microsoft Office and HR systems
  • Ability to collaborate well with coworkers both within and outside People Services
  • Strong verbal and written communication skills
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Strong customer service skills, including good telephone/email etiquette
  • Ability to work effectively with outside vendors
  • Basic research and problem-solving skills
  • Strong attention to detail
  • Ability to set and manage internal and external customer expectations
  • Commitment to confidentiality and professionalism, including when handling sensitive information
  • Ability to adapt well to change
  • Ability to perform work outside of regular business hours, as needed, to support employee events and activities
  • Ability to travel up to four weeks per year as necessary to meet the goals and objectives of the position
  • Commitment to NISC’s Shared Values: Integrity, Relationships, Innovation, Teamwork, Empowerment, Personal Development
  • Associate degree in human resources, accounting, or other business-related field, or 2 years of experience in a similar position.
Responsibilities
  • Assist in developing strategies to engage employees at all locations, including in a remote work environment.
  • Plan and execute employee events throughout the year.
  • Facilitate NISC employee committees and coordinate and support events planned by employee committees.
  • Serve as a contact for employees regarding policy, employee concerns and other HR-related questions.
  • Provide support to NISC employees and record interactions in CRM tool.
  • Assist in processing and administering benefits, including enrollments, changes, and coverage terminations.
  • Assist with new hire orientation, including delivering time sheet training, and facility tours.
  • Coordinate employee programs including educational assistance, technology loans, service awards, onsite wellness activities, employee safety, and onsite food vendors.
  • Assist with employee records management, including maintaining employee information in the Human Resources Information System and filing and scanning records.
  • Coordinate employee communications through the internal company website, including newsletters, blogs, forums, employee meetings, and company-wide announcements.
  • Other duties as assigned.
National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC)

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National Information Solutions Cooperative (NISC) offers software solutions tailored for the broadband and utility industries, helping clients like electric cooperatives and telecommunications companies enhance customer engagement and service efficiency. Their products include tools for capital credit management, consumer analytics, and service provisioning, which streamline operations and provide detailed energy usage data to customers. NISC operates on a subscription-based model, ensuring continuous updates and support while generating revenue through additional services like training and custom software development. The company's goal is to maximize client satisfaction and operational efficiency, setting it apart from competitors with its extensive industry experience.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lake Saint Louis, Missouri

Founded

2000

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • NISC's recognition as a top IT workplace for 19 consecutive years highlights a positive and stable work environment.
  • Strategic partnerships, such as with Howard Technology Solutions and Virtual Peaker, enhance NISC's service offerings and market reach.
  • The launch of new services like Marketing Services and the DERMS Integration Partner Program demonstrates NISC's commitment to innovation and member success.

What critics are saying

  • The highly specialized nature of NISC's software solutions may limit its market to only broadband and utility sectors.
  • Dependence on subscription-based revenue means that economic downturns affecting these sectors could impact NISC's financial stability.

What makes National Information Solutions Cooperative (NISC) unique

  • NISC's 50-year legacy in the broadband and utility sectors provides unparalleled industry expertise and trust, setting it apart from newer entrants.
  • Their comprehensive suite of SaaS solutions, including capital credit management and consumer analytics, offers a one-stop-shop for utility and broadband providers.
  • NISC's strong focus on customer satisfaction and operational efficiency, combined with continuous software updates, ensures high client retention and satisfaction.