Full-Time
Account Manager
Updated on 9/3/2026
12twenty
51-200 employees
University career services management platform
Compensation Overview
$100k/yr
Remote in USA
Remote
Remote within the United States, with travel of up to 20%.
Bachelor's
 Sales & Account Management (1) |
|---|
Get referred to 12twenty
See people who can refer or advise you
- Four to six years of experience in account management, sales, or project management, with a proven track record of retaining and growing accounts.
- Ability to manage a large portfolio of clients while driving expansion opportunities.
- Ability to collaborate cross-functionally and influence and motivate internal implementation, product, sales, engineering, and support teams to achieve business goals.
- Ability to think strategically, adapt quickly to new challenges, and make informed decisions.
- Confidence in making recommendations that drive client success and business growth.
- Bachelor’s degree.
- Own client retention and minimize churn by ensuring customers consistently realize the value of 12twenty and how it aligns with their evolving needs.
- Proactively identify and manage expansion opportunities within existing accounts, collaborating with the Partnerships team to drive strategic growth initiatives.
- Prepare and facilitate strategic interactions, including virtual and in-person account reviews, webinars, and demonstrations, to maintain and grow client engagement.
- Build and nurture long-term relationships that inspire product loyalty and maximize utilization of 12twenty’s technology suite.
- Identify and implement process improvements within the account management department to enhance efficiency and client satisfaction.
- Working knowledge of Google Suite, Microsoft Office Suite, and Salesforce.
- Experience in software as a service or higher education.
- Solution selling experience.
12Twenty provides a SaaS platform for higher education career services that connects university career centers, students, and employers. The system helps universities manage student data, internships, job postings, and career fairs, while tracking employment outcomes with analytics; students can search for jobs and develop their careers, and employers can manage recruitment through a shared portal. It stands out by combining enrollment data, career services, and employer engagement in one platform with pricing scaled to institution size. Its goal is to make career services more efficient and data-driven by creating a marketplace that connects students with employers and streamlines recruitment and placement.
Company Size
51-200
Company Stage
Series A
Total Funding
$1.2M
Headquarters
Santa Monica, California
Founded
2010
Get referred to 12twenty
See people who can refer or advise you
Simplify's Take
What believers are saying
- 12twenty's August 2026 blog shows active product shipping across career fairs and Email Studio.
- Inc.'s 2026 Best Workplaces list supports hiring and retention.
- Early-career AI-skills demand in 12twenty's 2026 report drives urgent university and employer buying.
What critics are saying
- Handshake's network effects and Symplicity's workflow dominance squeeze 12twenty's expansion.
- Prentus and LoopCV target outcome engines that 12twenty still lacks.
- If schools adopt cheaper point solutions, 12twenty becomes a niche reporting vendor.
What makes 12twenty unique
- 12twenty owns MBA and law outcome data, not just job postings.
- Its Career Cloud, Hiring Cloud, and Alumni Cloud span recruiting and reporting.
- The 2026 Jobs Report uses over 3 million outcomes, strengthening benchmarking credibility.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Remote Work Options
Company Social Events
Company News
Early career hiring platform 12twenty named to Inc.'s 2026 Best Workplaces list. Annual list recognizes the businesses that set the standard for workplace success and awards excellence in company culture Santa, Monica, CA June 2, 2026 - 12twenty is proud to announce it has been named to Inc.'s 2026 Best Workplaces list and recognized in the Software industry category. The list, which can be found at Inc.com,honors American companies that have built exceptional workplaces and vibrant cultures that support their teams and businesses, whether in-person, remote, or hybrid. The award is the result of comprehensive measurement and evaluation of hundreds of applicants. The process involved a detailed employee survey conducted by Quantum Workplace, covering critical elements such as management effectiveness, perks, professional development, and overall company culture. Each company's benefits were also audited to determine the overall score. 12twenty is honored to be included among the 507 companies recognized this year. "Being recognized by Inc. as one of the top 500 best companies to work for is a reflection of who we are at our core, a team that genuinely cares. We've always believed that trusted hiring starts with trusted people, and the culture we've built here is proof of that. We're better now than we've ever been, and we're just getting started," said Kenny Berlin, 12twenty CEO. 12twenty is the trusted early career AI hiring platform connecting employers with verified talent across more than 4,000 of the world's leading university and alumni networks "This year's Best Workplaces list goes beyond great company culture-it highlights companies making meaningful and sustained investment in their employees," says Bonny Ghosh, editorial director at Inc. "Even in a labor market that favors employers, these companies understand that an intentional and authentic commitment to their teams drives stronger employee retention, engagement, and ultimately, a stronger business overall." To view the full list of winners, visit Inc.com. About 12twenty 12twenty leverages deep data to empower early-career professionals, universities, and employers to effortlessly make right-fit employment connections while fiercely protecting their privacy. Our AI platform empowers students and alumni to advance their careers, helps universities better serve their scholars, and makes it easy for employers to connect with the best-qualified and most-diverse talent on the market. Graduates want the right offer for the right job, but need reliable information to take confident action in their job search. Universities want their students and alumni to be prepared for their professional lives, but career centers struggle to productively harness data and manage employer and student engagement. Employers want to hire and retain ideal candidates, but need the proper tools to recruit them efficiently and competitively. 12twenty solves these problems with a modern, data-powered platform that makes early-career hiring better for everyone. For more information, visit www.12twenty.com. About Inc. Inc. is the leading media brand and playbook for entrepreneurs and business. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com. About Quantum Workplace Quantum Workplace, based in Omaha, Nebraska, is an HR technology company that serves organizations through employee-engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit QuantumWorkplace.com.