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Full-Time

Director of Product Design

Core Banking

Confirmed live in the last 24 hours

Monzo

Monzo

1,001-5,000 employees

Digital-only banking platform for consumers

Fintech
Financial Services

Compensation Overview

$140k - $165kAnnually

+ Share Options

Senior, Expert

London, UK + 2 more

Category
Product & UX/UI Design
Product
UI/UX & Design
Required Skills
Product Design
Requirements
  • You care deeply about design having commercial impact along with meeting customer needs. You’ll bring deep knowledge of operating commercially, and with data, to build robust evidence-based cases to enable effective collaboration with business leaders. You’ll have a strong foundation of user research best practices and know when and where is best to learn more from our customer base.
  • You care about collaborating closely with senior product leadership and the executive team. Both to drive overall Monzo product strategy, but also to synthesise a complex range of requirements and ambitions into Monzo’s product vision of the future in an inspiring way. You’ll actively collaborate across our product teams and leadership, helping get things done and unstuck, making sure we keep up our momentum of shipping delightful experiences.
  • Scaling our Design System to its next level of maturity so that it efficiently continues to support our growing suite of products across a growing number of markets.
  • You have a deep understanding of design craft, how to evaluate design success and realistic expectations of what’s impactful and achievable. You’ll understand design’s core strength in helping visualise the future and facilitating impactful conversations, and have the craft skills to lead in these areas.
  • You care about being close to the product, giving clear and actionable direction to designers and non-designers at the pixel level all the way through to the 10,000 ft view to align at the strategic, principle and vision levels. You’re an inspiring design leader who’ll raise the bar for craft and product execution, working closely with designers and your peers in leadership to define and ship a high quality consumer experience.
  • Inspiring, motivating and give clear direction to a 5-10 person team across our core experience, primarily made up of seasoned, senior and lead product designers. Your remit doesn’t have to be limited to just the core team, and you will optionally have the opportunity to look after Design across our Wealth (Investments, Savings, Pensions) team and/or our newly formed European expansion team, taking the Monzo product international.
Responsibilities
  • Reporting into the VP of Design, Vuokko Aro and engaging closely with the wider exec team. Monzo is a design-led company with product and brand at its core, and the exec team empowers design to play a huge role.
  • Becoming a part of Monzo’s design leadership team, responsible for scaling the team, developing people and raising the bar for design quality and consistency across the entire experience.
  • Driving trajectory-altering business impact through shaping a core product experience and driving organic growth through a product that customers love.
  • Managing a small team of seasoned, senior product designers— and work closely with user researchers and brand designers—but won’t be managing through layers of management. You’ll be expected to inspire, motivate and develop these individuals (and the broader design team), but people management and scaling a large team or community of practice won’t be a huge focus of this role.

Monzo operates as a digital-only banking platform that focuses on providing a modern and convenient way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up payments to the nearest dollar. Monzo generates revenue through interest on customer deposits, fees for certain services, and interchange fees from card transactions. Additionally, it offers overdrafts and personal loans as part of its services. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. With over 8 million customers, Monzo aims to meet the growing demand for accessible and mobile-first banking solutions.

Company Stage

Series I

Total Funding

$1.5B

Headquarters

London, United Kingdom

Founded

2015

Growth & Insights
Headcount

6 month growth

↑ 8%

1 year growth

↑ 23%

2 year growth

↑ 53%
Simplify Jobs

Simplify's Take

What believers are saying

  • Monzo's rapid customer growth, with over 8 million users, indicates strong market demand and potential for further expansion.
  • The launch of fee-free accounts for children under 16 could attract a new generation of loyal customers and foster long-term brand loyalty.
  • Innovative security features enhance customer trust and could reduce fraud-related losses, improving overall customer satisfaction.

What critics are saying

  • The competitive fintech landscape requires continuous innovation to maintain differentiation and avoid losing market share to other digital banks.
  • Regulatory changes affecting fees and interchange rates could impact Monzo's revenue model, necessitating adjustments to maintain profitability.

What makes Monzo unique

  • Monzo's digital-only banking platform offers a user-friendly mobile app with real-time balance updates and instant spending notifications, setting it apart from traditional banks.
  • The introduction of Monzo for Under 16s demonstrates a commitment to financial literacy and early financial education, a niche not widely addressed by competitors.
  • Monzo's trio of industry-first security controls, including Known Locations, Trusted Contacts, and Secret QR codes, provides enhanced fraud protection that is unique in the digital banking sector.

Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave