Head of Product

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

What you’ll be doing

Own the product vision and roadmap for the current and future generations of delivery robots (from their capabilities, design, to cost) as well as the support products for daily operations (from charging and data offloading to deployment improvements). 

Work cross functionally with every stakeholder from Operations, Hardware engineering, Software, and Design to urban policymakers to define the opportunities, measure performance, and iterate.

Responsibilities

• Own the cross functional roadmap for hardware features that push forward the robots’ delivery capabilities, safety while balancing the need to scale and cost down

• Develop requirements, user stories, and acceptance criterias that distill real world events, stakeholder feedback, technical trade-offs, and data analysis into actionable features  

• Inform the next generation of robots by setting requirements from cargo capabilities to sensor capabilities to speed, steering, and beyond

• Own the roadmap for auxiliary products that help operations scale 1,000s of robots into new Operational Domains (from charging to secure storage)

• Help inform new sensor selection based on business requirements and partnership needs

Qualifications

• 7+ years shipping features, products, and/or product lines as a Technical Product Manager/Product Owner with experience in Autonomy and/or Robotics or IoT devices

• Excellent communicator with the ability to quickly craft requirements that concisely articulate the problem and approach  

• Experience partnering with diverse Engineering disciplines from hardware to software

• Technically fluent and a fast learner who will be comfortable discussing technical approach and tradeoffs  

• Passionate about diving into the data with experience using data to drive new feature development and post-launch optimizations

What makes your standout

• Experience with autonomous vehicles, robots, or drones

• Experience with safety-critical systems

• Hands-on experience with hardware and physical prototyping