Full-Time

Claims Manager

Law/Torts

Posted on 8/21/2025

Metropolitan Transportation Authority

Metropolitan Transportation Authority

1,001-5,000 employees

Operates regional public transit network

Compensation Overview

$109.8k - $164.7k/yr

Brooklyn, NY, USA

In Person

Category
Legal & Compliance (1)
Requirements
  • A baccalaureate degree from an accredited college or university.
  • At least five (5) years’ experience in liability claims, investigations, and adjustment, of which two (2) years must have been in a supervisory capacity or a satisfactory equivalent combination of education and experience.
Responsibilities
  • Directly handle and manage personnel who conduct accident investigations, adjust, and prepare for litigation a high volume of personal injury and/or property damage claims brought against MTA agencies. Review claims and relevant factual and medical records and varied technical information, accurately assess liability and damages exposures, make appropriate investigative assignments and supervise results, review and make appropriate reserve and settlement recommendations, identify potential subrogation opportunities. Directly settle, and manage personnel who settle, claims and suits with claimants and their counsel within approved settlement authority limits.
  • Review claims and relevant factual and medical records and varied technical information, accurately assess liability and damages exposures, make appropriate investigative assignments and supervise results, review and make appropriate reserve and settlement recommendations, identify potential subrogation opportunities.
  • Serve as liaison between the torts department and operational departments, vendors and outside counsel.
  • Supervise statutory hearings and emergency investigations, making sure both are accomplished in a timely manner.
  • Prepare reports for senior management.
  • Consult with senior management on outstanding discovery for heavy-exposure cases and assist staff attorneys and outside counsel in obtaining relevant evidence.
  • Assist in the business goals of the MTA Legal Dept. in whatever manner as required by the General Counsel and Deputy General Counsel - Torts.
  • Work independently and collaboratively as part of a litigation team.
  • Perform other duties as assigned by senior management
Desired Qualifications
  • Proven ability to assess and prioritize a large volume of bodily injury and/or property damage claims.
  • Extensive knowledge of torts negligence law and insurance adjusting industry is required.
  • Demonstrated ability to analyze medical records and varied technical information.
  • Proven ability to work independently and collaboratively as part of a litigation team.
  • Strong organizational and problem-solving skills are required.
  • Demonstrated ability to exercise sound judgment and settle claims and lawsuits directly with claimants or their counsel.
  • Excellent oral and written communication skills required.
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Outlook and Excel.
Metropolitan Transportation Authority

Metropolitan Transportation Authority

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MTA runs North America’s largest public transit network, serving about 15.3 million people across New York City, Long Island, southeastern New York State, and Connecticut through six agencies: NYC Transit, MTA Bus, LIRR, Metro-North, Bridges and Tunnels, and Construction & Development. It moves roughly 2.6 billion trips each year using subways, buses, commuter rails, bridges and tunnels, and related facilities. It differentiates itself by operating multiple transit modes under one umbrella, providing integrated services across districts and modes with extensive infrastructure. Its goal is to provide safe, clean, efficient public transportation that serves as the region’s lifeline and mobility backbone while supporting staff with solid benefits.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1834

Simplify Jobs

Simplify's Take

What believers are saying

  • $68 billion 2025-2029 Capital Plan funds 2,390 new subway cars.
  • Congestion pricing revenues accelerate signal upgrades and accessibility.
  • Board approves 435 R211 cars and 44 LIRR locomotives in 2025.

What critics are saying

  • $51 billion plan underfunds subway signals, causing delays in 6-12 months.
  • Federal freeze withholds $3.5 billion over emissions in 12-18 months.
  • TWU lawsuit triggers strike, halting operations in 6-12 months.

What makes Metropolitan Transportation Authority unique

  • MTA serves 11 million daily passengers across 12 counties.
  • MTA manages seven toll bridges and two tunnels daily.
  • Janno Lieber leads modernization since January 2022 appointment.

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Benefits

Remote Work Options

Flexible Work Hours

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