We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking an experienced UX/Design Thinking Architect to join our team. This role will focus on facilitating ideation sessions, conducting design thinking workshops, and guiding the initial discovery process to create user-centered solutions. The ideal candidate will be passionate about enhancing user experiences and leveraging design thinking methodologies to drive innovation. 

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX / Pittsburgh, PA is $110k - $120k/year & benefits (see below).

The Role

Responsibilities:

• Facilitate Ideation Sessions: Lead collaborative brainstorming sessions with cross-functional teams to generate innovative ideas and solutions.
• Conduct Design Thinking Workshops: Organize and facilitate design thinking workshops to explore user needs, define problems, and prototype solutions.
• Guide Initial Discovery Process: Collaborate with stakeholders to understand business objectives, user needs, and market trends, ensuring alignment throughout the design process.
• User Research: Conduct qualitative and quantitative research to gather insights into user behavior and preferences.
• Create User Personas and Journey Maps: Develop detailed user personas and journey maps to visualize user experiences and identify pain points.
• Prototype Development: Work with designers and developers to create low-fidelity and high-fidelity prototypes that effectively communicate design concepts.
• Iterative Testing and Feedback: Implement user testing sessions to gather feedback and iterate on designs based on user insights.
• Documentation and Communication: Document design processes, decisions, and outcomes, and effectively communicate findings to stakeholders.

Requirements:

You are:

• Proven experience (10+ years) in UX design, design thinking, or a related role
• Strong understanding of design thinking principles and methodologies.
• Experience in facilitating workshops and collaborative sessions with diverse groups.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
• Excellent communication and presentation skills, with the ability to articulate design concepts to non-design stakeholders.
• Strong analytical and problem-solving skills.
• Familiarity with user research methods and usability testing.

Desired Skill:

• Experience in Agile environments.
• Knowledge of front-end development (HTML/CSS/JavaScript) is a plus.
• Certification in UX design or design thinking methodologies.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses 
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice