Full-Time

CSC Credit Card Specialist

Posted on 1/30/2025

Huntington Bancshares

Huntington Bancshares

Entry, Junior

No H1B Sponsorship

Columbus, OH, USA

The position is office-based with a flexible work arrangement that includes both in-office and work from home.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service

You match the following Huntington Bancshares's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma or GED
  • 1 year of customer service experience
  • 6 months Customer Solution Center experience
Responsibilities
  • Provide inbound service for consumer and business credit card customers and CSA overflow support
  • Have engaging conversations to develop Huntington brand loyalty - including credit card balance transfers, adding authorized users, rewards redemption, product education and more
  • Assist customers with credit card account maintenance requests and service inquiries
  • Work individually and with your team to meet and exceed established goals
  • Maintain up to date knowledge on all Huntington products, services, technology, and procedures
  • Resolve customer concerns in a timely and efficient manner to support first contact resolution
  • Manage reputational risk by complying with all policy and procedure requirements
  • Must consistently demonstrate Huntington Values and Category of One behaviors
  • Performs all other duties as assigned
Desired Qualifications
  • Demonstrating dependability with attendance history and currently not on any form of Written Warning
  • Possess exceptional written and verbal communication skills, including typing, grammar and spelling proficiency
  • Strong negotiation and problem solving skills
  • Ability to be upbeat in a fast-paced and evolving environment
  • Quick learner with above average retention skills
  • Adaptable to change
  • Desired candidates will have a strong referral/sales record and experience
  • Knowledge of and personal experience using credit card products
Huntington Bancshares

Huntington Bancshares

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