Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

The Logistics Strategy & Planning team’s Logistics Process Innovation Sr. Manager is responsible for identifying and closely managing process and systems innovation projects, including all steps of the project: gathering requirements, confirming executive alignment, facilitating progress for design and test, communicating ongoing status, and lead training and implementation activities. The candidate needs to have a good understanding of Project Management and deep Logistics Processes and Systems knowledge in the areas of Inbound, Outbound, Warehouse Management/Inventory Management, and Reverse Logistics operations. The best candidate will be able to thoroughly understand Samsung’s processes and systems and quickly identify and implement system and process design changes needed. The candidate must be able to communicate very well with systems teams (detailed technical discussions), operations teams (business processes and requirements discussions), and executives (cost and status discussions). The candidate also must be able to deliver excellent results every day, be highly focused, operate in a fast-paced environment, and be flexible to adjust to changing priorities each day as needed. Additional hours will usually be needed to ensure projects are delivered on time, accurately and thoroughly tested, and users are well-trained.

• Understand existing Samsung processes and systems and identify improvements that will integrate well into the Samsung environment
• Perform data analysis when needed for root causes of systems or process issues
• Initiate design discussions and support workshops to outline new Logistics processes and system changes
• Review VOC (voice of customer) requests, confirming design elements align with Samsung
• strategy, confirm testing is completed appropriately by stakeholders before moving to production
• Understand current market solutions and how Samsung needs to adapt existing processes and systems to stay competitive
• Document systems requirements that an SAP engineering technical team can clearly understand
• Implement efficient and innovative Logistics processes and systems for Inbound, Warehouse, Inventory, Outbound, and Reverse Logistics operations
• Deliver sustainable solutions from setup & design through to implementation & support
• Manage and regularly communicate project status to stakeholders; Keep technical request trackers updated daily with current status
• Support discussions and documentation with Global HQ relating to the assessment of new technical solutions

Skills and Qualifications

Minimum Qualifications

• Bachelor of Science degree required (Business Information Management or Engineering)
• 10+ years of hands-on ERP and WMS/TMS experience required
• 10+ years of Logistics experience required
• 6+ years of Project Management experience
• 6+ years of Process Improvement / Root cause analysis / Data Analysis experience
• 6+ years of Consumer Electronics and Home Appliance industry experience
• Exceptionally skilled in Microsoft tools (Excel, PowerPoint)
• Experience communicating/working with Warehouse 3PLs, Finance teams, & Supply Chain
• Skilled in communicating status, requests, and analysis to executives
• Bilingual (Korean/English) is highly preferred
• Experience with planning, organizing, and prioritizing multiple complex assignments and projects and successfully driving them to completion within highly aggressive timelines
• Proven success in a highly dynamic, fast-paced, deadline-driven environment.
• Strong organization, communication, problem-solving, and data analytical skills
• Be self-motivated, organized, and operate effectively with little direction.
• Operate a computer keyboard and view a video display terminal more than 90 percent of the work time.
• Ability to work additional hours beyond normal schedule to meet project deadlines.
• Occasional travel to warehouses or other company/service provider locations for meetings; travel estimated at ~10 percent

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role for candidates based in NYC/California is expected to be between $188,000 and $206,000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.