Senior Technical Claims Specialist-General Liability
Posted on 3/27/2024
Argo Group

1,001-5,000 employees

Company Overview
Argo Group is a U.S.-focused underwriter of specialty insurance products in the property and casualty market. We offer a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. Since 1957, we share a firm commitment to working together with independent agents, wholesale brokers and retail brokerage partners to deliver innovative products for niche markets. Headquartered in Bermuda, we’re a diverse company with multiple offices in the United States. Our belief that the company’s success is linked to our employees drives our commitment to creating an environment and culture of respect where everyone can thrive. We value helping the communities around us, growing alongside our employees through innovation and creating a workplace with work-life balance.
Financial Services

Company Stage


Total Funding





New York, New York

Growth & Insights

6 month growth


1 year growth


2 year growth

Richmond, VA, USA
Experience Level
Desired Skills
Legal & Compliance
  • Bachelor’s degree from an accredited university
  • Two or more insurance designations or four additional years of related experience adjudicating commercial General Liability Bodily Injury Claims claims beyond the minimum experience required of 7 years may be substituted in lieu of a degree.
  • A deep knowledge of claims adjudication typically achieved through a minimum of seven years’ experience adjudicating General Liability Bodily Injury Claims claims with exposure of $100,000 or more.
  • Good business acumen
  • Excellent communication skills and the ability to build lasting relationships.
  • Natural curiosity and desire to work in a fast-paced environment.
  • Strong claim negotiation skills.
  • Proficient in MS Office Suite and other business-related software.
  • Polished and professional written and verbal communication skills.
  • Licensed Claims Examiner (Based on state) Must possess or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days
  • Adjudicate highly complex General Liability Bodily Injury Claims
  • Conduct detailed information gathering, analysis, and investigation
  • Report to senior management and underwriters on claims trends and developments
  • Investigate claims promptly and thoroughly, including interviewing all involved parties
  • Manage claims in litigation
  • Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution
  • Properly set claim reserves, taking into account how different policy wordings impact the claims reserving process
  • Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution
  • Prepare reports for file documentation
  • Negotiate highly complex settlement packages, set reserves, and authorize payment within scope of authority
  • Process mail and prioritize workload
  • Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.)
  • Have an appreciation and passion for strong claim management