INACTIVE
Full-Time
Shipping & Logistics Coordinator
AI-enabled marketplace for on-demand manufacturing services
Data & Analytics
Industrial & Manufacturing
AI & Machine Learning
Junior
Gaithersburg, MD, USA
Required Skills
Communications
Requirements
- 2+ years relevant work experience
- Excellent communication skills and proven ability to work in a fast-paced high-volume shipping environment
- Excellent oral and written communication skills with the ability to work with cross-functional teams
- Basic computer skills; experience with FedEx Shipping Manager and UPS WorldShip software preferred
Responsibilities
- Prepare, review and edit import and export documents; Commercial Invoices, Bills of Lading, packing slips and shipping labels to route packages internationally
- Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases
- Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
- Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and Xometry partners in foreign countries
- Quote shipping rates for domestic and international parcel and freight shipments
- Sets up freight shipment pick ups and track through delivery
- Helps file Electronic Export Information (EEI) online with US Customs and Border Protection on any eligible export shipments
- Escalates customer complaints and requests with carriers and follows up to ensure the request was completed while keeping the customer informed
- Work collaboratively with all departments to resolve issues related to package deliveries or shipments
- Performs all work in compliance with Xometry's quality and safety systems, policies and procedures
Company Stage
N/A
Total Funding
$443.4M
Headquarters
North Bethesda, Maryland
Founded
2013
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 2%2 year growth
↑ 29%Benefits
Medical, dental, & vision insurance
Life insurance
401(k) with company matching
Equity
Generous PTO
Paid volunteer time
Commuter & parking benefits
Maternity & Paternity leave
Free snacks
Dog-friendly office spaces
INACTIVE