Full-Time

Application Support Engineer

DRW

DRW

1,001-5,000 employees

Diversified global trading and investment leveraging technology.

Data & Analytics
Quantitative Finance
Financial Services

Junior, Mid, Senior

Chicago, IL, USA

Required Skills
Python
Git
SQL
Java
AWS
Linux/Unix
Data Analysis
Requirements
  • Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry
  • Experience supporting Linux environments
  • Experience working with market data or order data systems
  • Excellent analytical and troubleshooting skills
  • Familiarity with transfer protocols for financial data (FIX, native protocols)
  • Exposure to object orientated code. Java, and Python are a plus
  • Familiarity with version control software (git or svn)
  • Experience with cloud computing, AWS preferred
  • SQL experience including queries/updates/table creation/basic database maintenance
Responsibilities
  • Operate key parts of a sophisticated data analysis pipeline
  • Monitor and troubleshoot production jobs
  • Monitor and work through list of data-related issues raised by the system, drilling into those requiring action, including looking into the code
  • Consult with developers to determine appropriate courses of action and make suggestions for improvements to the system
  • Monitor support channels and respond to user issues (2-10 per day)
  • Provide L1 and L2 support for users and collaborate with developers on L3 support
  • Onboard support processes for new development teams and applications as the support team continues to expand

DRW stands out for its diversified approach to trading and investment, leveraging technology, research, and risk management across multiple asset classes and global markets. The company fosters a culture of high expectations and continuous learning, offering the dynamism of a startup with the stability of an established firm. Employees are encouraged to solve complex problems, with their efforts duly recognized and rewarded, making DRW a compelling place to work for those seeking intellectual stimulation and professional growth.

Company Stage

M&A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

5%

1 year growth

21%

2 year growth

46%

Benefits

Daily catered breakfast & lunch

Massages

Social events

Gym subsidy

Flexible work arrangements

Monthly tastings

Game room

On-site yoga classes and meditation

Employee led affinity groups

Mentor/mentee outings

Trivia nights

Educational opportunities

DRW-sponsored sports teams

Poker tournament

Private mother's suite