Onboarding Associate
Posted on 9/14/2023

201-500 employees

Platform for integrated digital and physical marketing strategies
Company Overview
Sendoso, a leading Sending Platform, offers a unique blend of digital and physical sending strategies that enhance customer engagement and improve marketing ROI, setting it apart in the industry. Its services are trusted by top-tier businesses globally, including Fortune 100 and 500 companies, demonstrating its industry leadership and competitive advantage. The company's culture of technical innovation is evident in its trackable, measurable, and scalable sending strategy, which has been backed by $152M in venture funding.
Data & Analytics

Company Stage

Series C

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Experience Level
Desired Skills
Sales & Account Management
  • An aspiring client-facing professional with the ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality
  • Eager to learn - Due to our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job!
  • An energetic and creative individual, possessing natural curiosity with the ability to learn quickly
  • Intrinsically motivated with the ability to contribute to a dynamic and entrepreneurial team culture
  • Minimum of 1 year of SaaS experience
  • You are customer obsessed - always striving to do the right thing
  • You excel in problem solving and have strong analytical skills - continuously thinking “how can I make this better? How can we improve this?”
  • Highly resourceful, entrepreneurial and driven
  • Bachelor's degree in a relevant field is preferred
  • Experience maintaining valuable and outcome-based relationships with a diverse customer account base
  • Outstanding task management skills across a varied set of responsibilities
  • Passion for working with leading edge, web-based technologies and a desire to understand Sendoso's benefits, use cases, and business and technical elements
  • You learn quickly and are excited to take on challenging new projects
  • General knowledge and comfort level working in software applications i.e. Salesforce, Zendesk
  • Specifically, comfortable with Google Slides, Sheets and Docs
  • The Onboarding Associate will partner with our Strategists and our Customers to help create a high level of customer satisfaction, successful product use, and customer adoption. You will be a member of Onboarding professionals supporting a shared portfolio of customers working collaboratively to understand onboarding criteria, address questions, resolve issues, provide strategy cases and serve as additional trusted advisors. For you, this is a career- defining opportunity to join us at an essential moment and have a significant impact. You will have experience with Software as a Service (SaaS) and you will gain a great deal more experience and professional development in this role
  • Sendoso uses an EOR (Employer of Record) in Costa Rica