Full-Time

Product Manager

Developer Ecosystem

Posted on 9/2/2024

Nextiva

Nextiva

1,001-5,000 employees

Cloud-based communication solutions for businesses

Data & Analytics
Enterprise Software

Compensation Overview

$104k - $184.9kAnnually

Mid, Senior

Remote in USA

Category
Product Management
Product Strategy
Product
Required Skills
Agile
Sales
Communications
Marketing
Customer Service
Requirements
  • Bachelor’s degree in Engineering, Sciences, Business Management, or a related field from a recognized university
  • Proven experience in Product Management and Software Development at scale
  • Experience in building platforms for developers in the Customer Experience and CRM space is a plus. Awareness of adjacent spaces like customer service, sales, marketing tools, and e-commerce is an advantage
  • Demonstrated ability in Agile Development Practices
  • Ability to influence without direct authority – orchestrating multiple disciplines that do not report directly to execute towards a shared objective
  • Excellent communication and interpersonal skills to collaborate across teams and present to stakeholders
  • Strategic thinker with a track record of successfully bringing software products to market
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Responsibilities
  • Define and communicate the product strategy in collaboration with senior leadership, ensuring alignment with the company’s mission and goals
  • Develop and execute a roadmap that prioritizes feature development and product enhancements
  • Collaborate with cross-functional teams to align product development efforts with business goals and revenue targets
  • Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
  • Execute successful product launches, including collaborating with relevant internal teams on pricing strategies, sales enablement, and marketing efforts
  • Monitor post-launch performance and gather feedback for iterative improvements
  • Act as the voice of the customer for the product, ensuring customer needs and feedback are central to product decisions
  • Build trust and influence with key stakeholders and various parts of the business

Nextiva offers cloud-based communication solutions for small to medium-sized businesses and enterprises, with a focus on VoIP phone services that allow calls over the internet. Their NextOS platform integrates various tools such as video conferencing, team messaging, and CRM software to streamline business communications. Unlike competitors, Nextiva's subscription-based model allows for customization and scalability, while also providing SIP trunking services for modernizing existing phone systems. The company's goal is to enhance business operations and customer interactions through efficient communication tools.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$194.5M

Headquarters

Scottsdale, Arizona

Founded

2008

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for integrated communication platforms boosts Nextiva's Unified-CXM platform growth.
  • Thrio acquisition enhances Nextiva's AI capabilities and market reach in contact center solutions.
  • 5G network expansion improves VoIP service quality, benefiting Nextiva's core offerings.

What critics are saying

  • Increased competition from Twilio could threaten Nextiva's market share in AI solutions.
  • Thrio acquisition may present integration challenges and disrupt service delivery.
  • New leadership may lead to strategic shifts unsettling existing customer relationships.

What makes Nextiva unique

  • Nextiva offers a unified customer experience platform with AI-driven analytics and automation.
  • The company provides a comprehensive suite of communication tools, including VoIP and video conferencing.
  • Nextiva's subscription-based model ensures steady revenue and scalability for growing businesses.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Professional Development Budget

INACTIVE