Digital CRM Architect @ HEXAWARE

Requirements

Hands on experience in Sales and CPQ, Service Cloud.
Hands on experience in Apex, Triggers, Test classes, Lightning Web Components.
Understand business requirements, and provide work effort and duration estimation.
Creation of Salesforce design and entity models & Configuration.
Provide solution design and Implement changes.
Assess the impacts on technical design because of the changes in functional requirements.
Perform code review , Production support , Incident management, Service Request, Enhancements configurations for salesforce application.
Technical Support for salesforce application.
Status Reporting, Excellent communication skills - written and verbal.
Guidance on Integration and customization, Design Validation, Drive Solution using Configuration.
Integration tools such as MuleSoft , Dell Boomi and Informatica, Proficient in Integration design, patterns, Rest/SOAP API.
Data migration using tools like Data loader, Import wizard.

Responsibilities

Understand business requirements, and provide work effort and duration estimation.
Creation of Salesforce design and entity models & Configuration.
Provide solution design and Implement changes.
Assess the impacts on technical design because of the changes in functional requirements.
Perform code review , Production support , Incident management, Service Request, Enhancements configurations for salesforce application.
Technical Support for salesforce application.
Status Reporting, Excellent communication skills - written and verbal.
Guidance on Integration and customization, Design Validation, Drive Solution using Configuration.

Desired Qualifications

Exposure to Agile methodology would be preferred.
Salesforce Certifications Sales Cloud, CPA, Service Cloud, System and Application Architect certified