Facebook pixel

Temporary CX Analyst
Posted on 9/2/2022
INACTIVE
Locations
Remote • New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
SQL
Python
Looker
Excel/Numbers/Sheets
Zendesk
Requirements
  • Comfort working in systems and learning new tools such as Dash, Zendesk & Maestro
  • Advanced Excel/Google Sheet proficiency
  • Proficiency with SQL, Python, R or other scripting languages highly preferred
  • Ability to synthesize data to glean trends & insights
  • Strong time management & organizational skills
  • Comfortable speaking with remotely located 3rd parties via Zoom
  • Access to a dedicated remote workspace without interruptions
  • Reliable access to a high-speed, hard-wired internet connection
Responsibilities
  • Act as an administrator of our technology platforms by provisioning system access, troubleshooting support & collaborating with system Support Teams
  • Provide weekly reporting and ad hoc analysis of data to management as needed (Google Sheets, Zendesk Reporting System and Looker)
  • Retrieve & migrate data from reporting systems into Looker Dashboards
  • Leverage SQL, Python and R for advanced analytics and/or tools administration via API
Angi

1,001-5,000 employees

Comprehensive solution for home needs
Company Overview
At Angi, they invest their resources into growing their business and their people. Angi's mission is to help the best consumers find the best service providers and promote happy transactions remains the same.
Benefits
  • Competitive compensation.
  • This position will be eligible for a competitive year end performance bonus & equity package.
  • Full medical, dental, vision package to fit your needs
  • Flexible vacation policy: work hard and take time when you need it
  • Pet discount plans & retirement plan with company match (401K)
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Company Core Values
  • Start with the customer
  • All about talent
  • Strength in diversity
  • Create & build momentum
  • Be an owner
  • Disagree as individuals, deliver as a team
  • Drive growth
  • Better today, perfect tomorrow
  • Do more with less
  • Deliver results
  • Data beats opinion
  • Enjoy the journey