With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and enhance revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Account Executive is responsible for bringing new restaurants onto the OpenTable dining network through a consultative sales approach within a revenue pod. Acting as a business leader and sales expert, they will handle and own their book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs.  

*Must be in the Metropolitan Montreal area and able to travel across central neighbourhoods for daily activity when needed*

Key Responsibilities and Duties:

• Target, identify and sell OpenTable products to restaurants within an assigned territory

• Nurture and build upon existing relationships with top and elite restaurants to serve as a trusted advisor to your market’s client base

• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful

• Present customised in-person and online demos of OpenTable products

• Educate operators about trends in the industry and offer a rare insight

• Challenge customers to think differently about their business

• Develop and implement a strategic plan for the territory and build reliable forecasts

• Strategically overcome objections and competition

• Generate business plans to define your selling strategies and tactics

• Consistently over achieve monthly and quarterly acquisition and revenue targets

• Utilise your customers’ experience to continually evolve the sales process and our product

• Provide and present customer feedback to the Product and Marketing teams

• Utilise Salesforce to run your territory, stay organised, forecast sales activity, and process contracts

• Understand and adapt to ongoing product and technology developments

• Enhanced product knowledge and involvement in counsels and or mentoring

• Expert knowledge of Data Tools such as Thoughtspot and DAG 

Required

• High-reaching, tenacious, and goal-oriented

• Self-motivated and able to perform well under pressure and against bold goals and deadlines

• Skilled at presenting new points of view to customers that reframe and challenge the way they view their business

• Track economic and industry drivers and understands their implications on the restaurant business, including identifying new business opportunities

• Knowledgeable about restaurants (either directly or via roles within Hotel F&B team) and can demonstrate this to talk about customer issues from multiple dimensions.

• Excellent oral and written communication and presentation skills

• Extraordinary ability to drive business value during sales engagements

• Highly analytical with the ability to assess business opportunities and read prospective buyers

• Interest in gathering and using data to inform decision-making and persuade others

• Capable of developing compelling strategies that deliver results

• Strong negotiating skills
  Restaurant management and/or sales experience is highly preferred

• Attention to detail in administrative responsibilities. Expect 20-35% admin

• Strong PC skills and overall technically savvy

• Capacity to grasp and learn complex concepts quickly and independently

• Proficient in Word, PowerPoint, and Excel and Google Suite

• 2 plus years of experience in the sales and restaurant industry

• Business proficiency in English & French
   

This role will require travel within Montreal and Quebec to visit customers/ prospects/ or other related contacts. Travel to OpenTable global offices may also be required for training/ global conferences and business updates.

***interviews will be conducted in both French & English

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)

Diversity, Equity and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.