Senior Deal Desk Analyst

The Opportunity

We’re looking for a commercially astute and operationally sharp Deal Desk Analyst to join our Revenue Intelligence team. This role will be pivotal in coordinating complex deal workflows, aligning with our enterprise solutioning process, and ensuring consistency with ESW’s commercial playbook. You’ll be a trusted advisor, working cross-functionally with Sales, Legal, Finance, and Delivery to streamline approvals, structure proposals, and support our go-to-market efforts.

This role requires an analytical mindset, with excellent communication skills and the ability to navigate ambiguity and cross functional teams to drive deal velocity and consistency.

This is a fantastic opportunity for a Finance Professional with Sales partnering experience to develop their career and gain a deep understanding of a GTM operation. The role would also ideally suit an experienced Deal Desk analyst with financial modelling skills.

Key Responsibilities

• Commercial Coordination: Partner with Sales to co-ordinate the commercial strategy throughout a deal lifecycle, from intake to approval, ensuring alignment with key cross functional stakeholders.
• Workflow Management: Maintain approval matrices, track deal status, and ensure timely execution across stakeholders.
• Proposal Structuring: Collaborate with Sales and Solution Architects to shape proposals that reflect ESW’s value proposition and commercial strategy.
• Pricing & Commercial Modelling: Build and maintain commercial models where needed to optimise deal pricing and win strategy. Partner with Finance where needed.
• Pre-Sales BI: Partner with our Pre-Sales BI team to develop a deep technical understanding of our forecasting process, ROI modelling & CX review. Bring insights and ideas to iterate and improve on our internal modelling.
• Sales Enablement: Support onboarding and training initiatives by embedding deal desk processes into enablement content.
• Revenue Intelligence: Work with RevOps to deliver dashboards and insights on deal velocity, approval bottlenecks, and win rates to inform leadership decisions.

Requirements

• 5 + years proven experience in deal desk or commercial sales finance roles—ideally within a technology enterprise sale environment.
• Strong understanding of sales cycles, solutioning processes, and Salesforce.
• Exceptional stakeholder management and communication skills.
• Analytical mindset with the ability to interpret commercial data and model scenarios.
• Bachelor's degree in Business, Finance, Economics or similar field.
• Qualified Accountant (ACA, ACCA, CIMA etc) is a strong plus.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. 

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