Automotive Mobile Diagnostic Technician

Job Summary 

Mobile Service Technicians will complete air conditioning service, automotive repairs,on site scanning support,wire repairs and diagnostics within the Eugene/Springfield market.

Roles & Responsibilities 

• Customer service focused, ability to develop relationships and deliver operational consistency

• PerformAir Conditioning Evacuation & Recharge 

• Troubleshootand diagnosemechanical and electricalrepairs 

• Understand and complete estimating, invoicing, part identification, pre and post quality control checklists  

• Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers

• Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations 

• Test drive vehicles after repairs are completed 

• Check all parts for quality and accuracy before installing 

• Complete assigned training and certifications, to include continuing education courses  

• Communicate with field team to ensure efficiency and productivity

• Maintain a well-organized work area

• Responsible for ensuring tooling software updates are completed immediately 

• Accountable for assigned inventory 

• Including: Laptops, OE scan tools, VCI, other equipment provided 

• Develop and maintain excellent customer relationships through our company purpose and core values

Qualifications, Education & Experience: 

• Minimum of 3 years automotive repair experience

• Trade school experience a plus 

• ASE or I-CAR certifications a plus 

• Knowledge of diagnostic scan tools and factory software

• Obtain AC certification & follow safety standards 

• Excellent customer service and communication skills

• Knowledge and ability to use computers, mobile devices, and related technology efficiently

• Self -motivated, positive attitude, with a customer focused vision

Requirements:

• Must be at least 21 years of age

• Must have a valid driver’s license and ability to pass MVR check

• Ability to pass abackground check

• Must be able to lift60 pounds independently

• Travel may be required for continuing education and certification training 

• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

• Requires frequent driving of company and customer vehicles 

• Extensive travel within assigned areais expected

• May have exposure to fumes, dust,and chemicals 

• Ability to work in a shop environmentin inclement weather

• Required to wear PPE to include but not limited to facial covering, eye protection, gloves