Full-Time
Specialist
Trader Service, International Client Services, Mandarin Required
Posted on 7/31/2026
Charles Schwab
10,001+ employees
Brokerage, banking, and financial advisory services.
No salary listed
Austin, TX, USA
In Person
Bachelor's
 Customer Experience & Support (1) |
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 Quantitative Finance (1) |
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 Finance & Banking (1) |
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- Series 7 and Series 63 licenses.
- Series 3 license, which can be obtained as a condition of employment.
- Ability to read, write, and speak Mandarin in addition to English.
- Work with brokerage clients as the subject matter expert in equities and derivatives, including options and futures.
- Provide client service and support in an inbound international trader service role.
- Discuss trading topics and appropriate solutions with clients.
- Deliver an outstanding level of service to brokerage clients.
- One year of experience in client service, financial services, and/or brokerage services, preferably trading and interacting with clients in a proactive and consultative manner.
- Series 9/10 license is valued but not required.
- Series 34 license.
- A desire to learn and quickly progress through to Trader 3.
- A Bachelor's Degree.
- Passion for trading and market knowledge, with the ability to proactively discuss trading topics and appropriate solutions with clients.
- Current or previous contact center experience.
- Ability to deliver a heightened client experience utilizing an advanced client dialog model.
- Previous experience in customer service, client support, and problem-resolution skills.
- Proven analytical skills with the ability to effectively mitigate risk and adhere to trading accuracy while adhering to policies, procedures, and guidelines.
- Strong trading experience or familiarity with the securities industry and an understanding of options and equities.
- Ability to serve as a peer mentor and role model to less tenured and less knowledgeable peers.
Charles Schwab offers brokerage, banking, and financial advisory services through its subsidiaries, serving individual investors (including international clients) with access to the U.S. financial markets. Its core products include brokerage and retirement accounts, and online trading, supported by advisory and wealth-management offerings. The service model combines trading, banking, and advisory fees across multiple channels to meet clients where they are. Schwab differentiates itself by a client-centric focus that emphasizes user education and tailored support, enabling people to manage investments, banking needs, and retirement planning in one integrated platform. The company’s goal is to help clients access U.S. financial markets and grow their assets through a comprehensive, educational, and service-oriented financial ecosystem.
Company Size
10,001+
Company Stage
IPO
Headquarters
San Francisco, California
Founded
1973
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Simplify's Take
What believers are saying
- July 2026 revenue hit $7.1 billion, up 21%, with $120 billion core net new assets.
- Schwab opened 1.4 million brokerage accounts in Q2 2026, proving strong retail acquisition.
- Hyderabad expansion to 2,000 employees by 2027 lowers costs and accelerates product delivery.
What critics are saying
- Net interest income stays exposed to cash migration; a 2026 rate-cut cycle compresses spreads.
- Cboe prediction markets invite FINRA and SEC scrutiny, delaying Schwab’s binary-options rollout.
- Robinhood and Fidelity pressure pricing and engagement, eroding Schwab’s trading and advisory margins.
What makes Charles Schwab unique
- Schwab combines brokerage, banking, and advisor custody across $13.08 trillion client assets.
- Its Hyderabad center in 2026 insources technology work, strengthening control over core infrastructure.
- Schwab’s platform wins active traders and advisors with custody, retirement, and SMA breadth.
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Benefits
Professional Development Budget
Growth & Insights and Company News
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↑ 0%The Charles Schwab Corporation is establishing a global capability centre in Hyderabad, India, planning to grow it to approximately 2,000 employees by the end of 2027. The centre will begin with about 500 hires in the first year. The facility will support Schwab's US operations through technology, engineering, and operational work. The company also intends to bring some technology work currently handled by external contractors in India in-house. The expansion aims to control costs by tapping into India's skilled technology workforce, which can be more cost-effective than hiring in the US. The centre will focus on technology development and engineering, potentially giving Schwab greater control over its technology infrastructure and reducing dependence on outside contractors. However, questions remain about whether the company needs 2,000 additional employees long-term, given AI's increasing role in automating back-office work.
Charles Schwab has opened a global capability centre in Hyderabad and plans to expand its workforce there to around 2,000 employees by the end of 2027. The company will hire roughly 500 staff in the first year, with the centre handling technology development, engineering and operational support for its US operations. The move contrasts with broader industry trends. Standard Chartered has indicated its Indian back-office roles will be affected by restructuring, whilst Wells Fargo has suggested AI could eventually reduce workforce numbers. A consulting firm analyst noted that established firms are using AI to optimise headcount, whilst newer entrants continue building teams. India hosts over 2,100 such centres employing approximately 2.36 million people, with financial firms representing a quarter of that workforce.
Charles Schwab Corporation has completed a $2.6 billion debt offering, issuing two tranches of fixed-to-floating rate senior notes. The company sold $1.25 billion of 5.108% notes due 2032 and $1.35 billion of 5.655% notes due 2037. The offering was led by BofA Securities, Citigroup Global Markets, Morgan Stanley, TD Securities and Wells Fargo Securities as joint bookrunning managers. Charles Schwab is a savings and loan holding company that provides wealth management, securities brokerage, banking, asset management and financial advisory services through its subsidiaries. The firm serves individual investors and independent investment advisors. Simpson Thacher represented the underwriters in the transaction, with a team led by Roxane Reardon.
Charles Schwab is recruiting a director to lead its long-short separately managed account initiative, according to a job posting. The role involves building a team focused on long-short SMAs and coordinating the business companywide. The move reflects growing interest in these strategies among wealthy investors seeking to diversify concentrated stock positions whilst avoiding large tax bills. Long-short strategies performed exceptionally well for Schwab in Q2, helping drive overall revenue 21% higher year over year. Other firms are also expanding in this space. Neuberger Berman added long-short tax managed strategies to its platform in June, whilst WisdomTree launched a related ETF in January. Despite the push, Schwab introduced limitations in April, capping long-short SMAs at 30% of an adviser's total assets held at the firm.
Charles Schwab declared a quarterly cash dividend of $0.32 per common share, payable in August and September 2026. The company's Q3 2026 Retail Client Sentiment Report showed a sharp rise in bullish sentiment and strong appetite among active traders to buy market dips. Orion recently rolled out fractional share trading for advisors on Schwab's custody platform. This helps independent advisors deploy more client cash within Schwab's ecosystem, potentially supporting higher engagement. Schwab's narrative projects $32.3 billion in revenue and $12.9 billion in earnings by 2029, requiring 9.1% yearly revenue growth. Analysts' fair value estimate stands at $116.16, representing a 9% upside to the current price. Cautious analysts forecast $29.3 billion in revenue and $12.7 billion in earnings by 2029, considerably below consensus estimates.